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About Yoox

Founded in 2000 by Federico Marchetti in Milan, Yoox has established itself as a premier online destination for fashion, design, and art. As part of the YOOX Net-a-Porter Group, it offers an extensive selection of hard-to-find clothing, accessories, and unique home design items from prestigious designers. Yoox is renowned for its commitment to sustainability and innovation, providing customers with a platform to discover timeless pieces while enjoying a seamless shopping experience. The brand serves a global audience, delivering to over 180 countries and ensuring exceptional customer service.

Distinctive Features of Yoox

Curated Collections
Yoox stands out with its carefully curated collections that feature exclusive capsule lines, vintage finds, and eco-friendly fashion. This approach allows customers to explore a diverse range of products that reflect their personal style while promoting sustainable practices.

Marketplace Expansion
In January 2022, Yoox launched its marketplace, significantly enhancing its product assortment. Customers now have access to over 700 brands and 150,000 items across various categories, including jewelry, ready-to-wear clothing, and footwear. This expansion not only enriches the shopping experience but also connects customers directly with brands.

User-Friendly Interface
The website is designed for easy navigation, allowing users to filter products by designer, category, size, and price. This streamlined interface enhances the shopping experience by making it simple for customers to find exactly what they need.

Frequently Asked Questions

What types of products does Yoox offer?
Yoox offers a wide range of products including clothing for men, women, and children; accessories; home decor items; and artworks from renowned artists.

How does Yoox ensure product authenticity?
Yoox maintains direct relationships with designers and authorized dealers to ensure that all products sold on their platform are authentic and meet high-quality standards.

What is the return policy?
Customers can return items within 30 days of receipt for a full refund or exchange. The process is designed to be straightforward, with prepaid return labels provided for convenience.

Does Yoox ship internationally?
Yes, Yoox ships to over 180 countries worldwide, offering various shipping options to accommodate different customer needs.

Are there any membership fees for the loyalty program?
No, joining the Yoox Club is free of charge. Customers automatically earn points with every purchase without any membership fees.

By blending luxury fashion with innovative e-commerce strategies, Yoox continues to redefine online shopping experiences while promoting sustainable practices in the fashion industry.