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About Wiggle

Wiggle is a prominent online retailer based in the UK, specializing in cycling, running, and swimming gear. Founded in 1999 by Mitch Dall and Harvey Jones, the brand initially sold a variety of products but quickly focused on sports equipment, particularly cycling. Wiggle has grown significantly over the years, becoming a key player in the online sports retail market and part of the Frasers Group after its acquisition. The company is known for its commitment to customer service, offering competitive prices, free delivery, and a wide range of products tailored for both serious athletes and casual fitness enthusiasts.

Key Features That Set Wiggle Apart

Diverse Product Range: Wiggle offers an extensive selection of products across various sports, including cycling, running, swimming, and triathlon gear. This variety caters to all levels of athletes, from beginners to seasoned professionals.

User-Friendly Online Experience: The website features a modern design that enhances navigation and product discovery. Customers can easily find what they need thanks to improved search functions and categorized product listings.

Customer-Centric Policies: Wiggle prioritizes customer satisfaction with policies like free returns and fast shipping. They also include free sweets (Haribo) with every order, adding a personal touch to the shopping experience.

Loyalty Program: The Wiggle loyalty program rewards customers with points for every purchase, which can be redeemed for discounts on future orders. This encourages repeat business and fosters customer loyalty.

Frequently Asked Questions

What types of products does Wiggle sell? Wiggle specializes in cycling, running, swimming gear, nutrition products, and accessories for various sports.

How does the loyalty program work? Customers earn points with every purchase that can be redeemed for discounts on future orders. The program also provides access to exclusive offers.

What is Wiggle's return policy? Wiggle offers a hassle-free return policy where customers can return items within a specified period if they are not satisfied with their purchase.

Does Wiggle offer international shipping? Yes, Wiggle ships to many countries worldwide, making it accessible to international customers looking for quality sports equipment.

How can I contact customer service? Customers can reach Wiggle's customer service through their website's contact form or by calling their support line during business hours.

By focusing on quality products, exceptional customer service, and an engaging shopping experience, Wiggle continues to solidify its position as a leading online retailer in the sports industry.