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About SmartFares

SmartFares is a prominent travel reservation service established in 2006, dedicated to providing consumers with competitive airfare options. The company operates around the clock with a team of approximately 450 call center agents who assist customers in finding the best travel deals tailored to their needs. SmartFares distinguishes itself by accessing unpublished rates and a vast array of flights from multiple Global Distribution Systems (GDS), ensuring that travelers have access to unique pricing and destination combinations. The company prides itself on customer satisfaction, emphasizing a commitment to delivering exceptional service and support throughout the booking process.

Key Features That Set SmartFares Apart

SmartFares offers several standout features that enhance the user experience:

• Extensive Flight Options: By leveraging multiple GDS systems, SmartFares provides one of the largest selections of airfares available, allowing users to explore diverse travel options.
• Unpublished Rates: The ability to access unpublished fares often results in lower prices compared to those found on typical travel websites.
• 24/7 Customer Support: With dedicated call centers operating year-round, SmartFares ensures that assistance is always available for travelers needing help or guidance.
• User-Friendly Interface: The website is designed for ease of use, enabling customers to quickly search for and compare flights, making the booking process straightforward.
• Promotions and Discounts: Regular promotional codes and discounts are offered, enhancing the affordability of travel for customers.

Frequently Asked Questions

What types of services does SmartFares offer?

SmartFares specializes in airline ticket bookings but also provides options for hotel reservations and rental car bookings. This comprehensive approach allows travelers to plan their entire trip through one platform.

How can I contact customer support?

Customers can reach SmartFares' support team via phone or email. The company prides itself on its 24/7 availability, ensuring assistance is always accessible.

Are there any hidden fees associated with bookings?

SmartFares aims for transparency in its pricing; however, users should always review the terms and conditions associated with their bookings to understand any potential fees or charges that may apply.

Can I modify or cancel my booking?

Modification and cancellation policies vary depending on the airline's rules and the specific fare purchased. Customers are advised to check these details at the time of booking or contact customer support for assistance.

Is it safe to book through SmartFares?

While many users report positive experiences with SmartFares, potential customers should exercise caution due to some negative feedback regarding scams. It's advisable to read recent reviews and ensure understanding of the terms before proceeding with bookings.