20% Off VioVet Vouchers, Discount Codes December 2024

About VioVet

VioVet Ltd, founded in 2006 by Luke Cousins, emerged from a family veterinary practice to become one of the UK's leading online retailers for pet and horse supplies. Initially created to adapt to new regulations on prescription medication sales, VioVet has since expanded significantly, now offering a wide range of products including medications, food, toys, and equipment. The company is headquartered in Bedford and employs over 100 staff members, serving thousands of customers each month, both domestically and internationally. VioVet is committed to providing excellent value and a high level of customer service, supported by an experienced team of veterinary professionals.

Unique Selling Points

Wide Range of Products
VioVet offers an extensive selection of pet and horse supplies, including both prescription and non-prescription medications, food options (including raw diets), toys, and equipment. They stock numerous leading brands such as Hill's, Royal Canin, Purina, and more specialized equestrian products from brands like Topspec and NAF.

Expert Veterinary Support
The presence of on-site veterinary surgeons ensures that all medications are dispensed with the highest standards of quality. This professional oversight adds an extra layer of trust for customers purchasing health-related products for their pets.

User-Friendly Shopping Experience
The website is designed for ease of use, allowing customers to navigate quickly through categories and find the products they need efficiently. The internal warehouse system further streamlines order processing and delivery.

Frequently Asked Questions

What types of products does VioVet offer?
VioVet provides a comprehensive range of pet supplies including food (both commercial and raw), medications (prescription and non-prescription), toys, grooming products, and equine supplies.

How does VioVet ensure product quality?
VioVet employs qualified veterinary surgeons who oversee the dispensing of medications to ensure compliance with safety standards. Their internal systems are designed to maintain high-quality control throughout the supply chain.

What is the shipping policy?
VioVet offers various shipping options depending on the order size and destination. Orders typically ship within a specified timeframe, with express options available for urgent needs.

How can I contact customer support?
Customers can reach out to VioVet’s dedicated support team via email or phone. The website also features a live chat option for immediate assistance during business hours.

Are there any subscription services available?
Yes, VioVet offers subscription services for regular purchases such as pet food or medications. This allows customers to set up automatic deliveries at intervals that suit their needs while often providing additional savings.

By focusing on quality products, expert advice, and exceptional customer service, VioVet has established itself as a trusted name in the pet supply industry in the UK.