10% Off Urban Massage Vouchers, Discount Codes November 2024

About Urban Massage

Urban Massage, now simply known as Urban, was founded in 2014 by Jack Tang and Giles Williams in London. The company revolutionized the wellness industry by providing an on-demand platform for booking massage therapy and other wellness services directly to users' homes. With a focus on convenience and quality, Urban aims to make wellness accessible for busy city dwellers. The brand has expanded its offerings beyond massage to include osteopathy, beauty treatments, and more, establishing itself as a holistic wellness platform across major cities in the UK and Europe.

Key Features That Set Urban Apart

Convenient Booking System
Urban offers a user-friendly app that allows customers to book treatments with just a few taps. Users can request services as soon as one hour in advance, making it ideal for spontaneous wellness needs. The platform also provides detailed profiles of therapists, enabling clients to choose their preferred practitioner based on expertise and reviews.

Quality Assurance
Urban emphasizes the quality of its services by vetting all therapists through rigorous selection processes. This includes personal interviews and assessments to ensure only skilled professionals are part of the team. The company claims a high satisfaction rate, boasting over 500,000 five-star reviews and an average rating of 4.9 out of 5.

Diverse Service Offerings
Initially focused solely on massage therapy, Urban has broadened its scope to include various wellness services such as osteopathy, physiotherapy, manicures, and facials. This expansion reflects the company's commitment to meeting diverse customer needs while promoting overall well-being.

Frequently Asked Questions

1. How do I book a treatment?
Booking is straightforward via the Urban app or website. Simply select your desired service, choose a therapist based on their profile and reviews, then pick a time that suits you.

2. What types of services are offered?
Urban provides a range of services including massages (Swedish, deep tissue), osteopathy, physiotherapy, manicures, facials, and more.

3. Are the therapists qualified?
Yes, all therapists are vetted through a comprehensive selection process that includes interviews and practical assessments to ensure they meet Urban's high standards.

4. Can I choose my therapist?
Absolutely! You can browse therapist profiles that include ratings and specialties before making your selection.

5. What if I need to cancel my appointment?
You can cancel your appointment through the app; however, cancellation policies may vary depending on how close you are to your scheduled time.

Urban continues to innovate within the wellness space by leveraging technology to enhance user experience while ensuring fair compensation for its therapists. As it expands its offerings and geographical reach, Urban remains committed to empowering individuals to prioritize their well-being in today’s fast-paced urban environments.