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About Tillys

Tillys, officially known as Tilly's, Inc., is a prominent American specialty retailer founded in 1982 by Hezy Shaked and Tilly Levine in Southern California. The brand targets the youth market, particularly teenagers and young adults aged 13 to 25, offering a diverse range of casual apparel, footwear, and accessories. With over 240 stores across 33 states and a robust online presence at tillys.com, Tillys has established itself as a go-to destination for fashion-forward consumers interested in action sports and lifestyle-inspired clothing from well-known brands like Vans, Nike, and Volcom, as well as its proprietary labels.

Unique Selling Points

Tillys differentiates itself through several standout features:

• Diverse Product Range: The retailer offers an extensive assortment of products that include both branded items and private label merchandise. This variety caters to different tastes and preferences among young consumers.

• Experiential Retail Environment: Tillys stores are designed to create an engaging shopping experience. Vibrant interiors, music, and in-store events contribute to a lively atmosphere that resonates with its youthful demographic.

• Omni-Channel Strategy: The integration of physical stores with a user-friendly e-commerce platform allows customers to shop seamlessly online or in-store. This flexibility enhances customer satisfaction and loyalty.

• Sustainability Initiatives: Tillys is committed to reducing its environmental impact through initiatives like the RSQ collection, which features garments made from recycled materials. This aligns with the growing consumer preference for sustainable fashion.

Frequently Asked Questions

What types of products does Tillys offer?

Tillys specializes in casual apparel, footwear, accessories, and hardgoods for young men, women, boys, and girls. The product range includes items from popular brands as well as proprietary labels.

Does Tillys have an online store?

Yes, Tillys operates a comprehensive online store at tillys.com where customers can shop for their favorite products conveniently.

What is Tilly's return policy?

Tillys typically offers a 30-day return policy for unworn items with tags still attached. Customers are encouraged to check the website for specific details regarding returns and exchanges.

Are there any sustainability initiatives at Tillys?

Yes, Tillys has launched several sustainability initiatives aimed at reducing environmental impact. This includes collections made from recycled materials and efforts to promote eco-friendly practices within their supply chain.

How can I join Tilly's Loyalty Program?

Customers can join the Tilly's Rewards program by signing up on their website or in-store during checkout. Membership is free and offers various benefits for frequent shoppers.

By combining a vibrant shopping experience with a commitment to quality products and customer satisfaction, Tillys continues to thrive in the competitive retail landscape while appealing to its core demographic of young consumers.