50% Off The LTL Shop Vouchers, Discount Codes November 2024

About The LTL Shop

The LTL Shop, founded by the award-winning salon group Live True London, aims to provide professional hair care products at affordable prices. With over ten years of salon experience, the team curates a selection of premium brands, including Olaplex, Redken, and Kerastase, ensuring customers have access to high-quality hair care solutions. The LTL Shop is committed to empowering clients to achieve salon-quality results at home, making it a go-to destination for hair enthusiasts seeking effective and luxurious products.

Unique Selling Points

Premium Product Selection

The LTL Shop specializes in offering a wide range of hair care products from top brands, ensuring customers can find solutions tailored to their specific hair needs. The selection includes well-known names like FUL, Color Wow, and Davines, which are celebrated for their performance-driven formulations.

Competitive Pricing and Promotions

The shop prides itself on providing salon-quality products at unbeatable prices. Regular promotions, including discounts for NHS staff and free shipping on orders over £50, enhance the shopping experience and provide added value to customers.

Commitment to Quality

As official stockists of all the brands they carry, The LTL Shop guarantees that customers receive genuine products. Their commitment to quality is reflected in their careful curation of products, ensuring that each item meets high standards.

Common Inquiries

Frequently Asked Questions

What is the return policy?

Customers can return unopened products within 30 days of receipt for a full refund, excluding shipping costs. Items that have been opened or used cannot be returned due to hygiene reasons.

Do they offer international shipping?

The LTL Shop primarily serves the UK market, and while international shipping options may be limited, customers are encouraged to check the website for specific shipping policies.

Are the products genuine?

Yes, The LTL Shop is an official stockist for all the brands they carry, ensuring that customers receive authentic products.

How can I contact customer service?

Customers can reach out to The LTL Shop's customer service team through their website's contact form or via email for any inquiries or assistance needed.

Is there a loyalty program?

While a formal loyalty program was not detailed, The LTL Shop frequently offers promotions and discounts to encourage customer retention and reward loyalty.

Through a combination of high-quality products, competitive pricing, and dedicated customer service, The LTL Shop positions itself as a trusted destination for those seeking professional hair care solutions.