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About Surya Heating

Surya Heating is a specialist retailer of infrared heating technology based in Leicester, UK. The company focuses on providing high-quality infrared heating panels that are both efficient and aesthetically pleasing. With a commitment to customer satisfaction, Surya Heating offers a streamlined ordering process, free delivery, and a two-year warranty on their products, which can be extended to five years. The brand aims to revolutionize home heating by offering innovative solutions that reduce energy costs and environmental impact.

Unique Features of Surya Heating

Surya Heating stands out in the market for several reasons:

• Diverse Product Range: The company offers a wide selection of infrared heating panels, including plain white finishes and custom designs featuring images, allowing customers to choose options that match their decor.

• Energy Efficiency: Infrared heating technology is known for its energy-saving capabilities, providing warmth without the need for extensive piping or radiators. This plug-and-play system is easy to install and can significantly reduce heating bills.

• Durability and Warranty: Surya's infrared panels boast an impressive lifespan of up to 100,000 hours. Each unit is rigorously tested before dispatch and comes with a standard two-year warranty, extendable to five years, ensuring long-term reliability.

• Customer-Centric Approach: The company prioritizes customer service, offering support through phone and email. They also provide a 14-day return policy, allowing customers to test the products with peace of mind.

Frequently Asked Questions

What is infrared heating?

Infrared heating uses electromagnetic radiation to directly warm objects and people in a room, rather than heating the air. This method is energy-efficient and provides a comfortable, consistent heat.

How do I install Surya heating panels?

Surya heating panels can be installed either by surface mounting or recessed into ceilings. They require a standard 13A socket for power, making installation straightforward for most users.

What is the lifespan of Surya heating panels?

The infrared panels from Surya Heating have an estimated lifespan of up to 100,000 hours, ensuring long-term use and reliability.

Is there a warranty on the products?

Yes, Surya Heating offers a two-year warranty on their infrared heating panels, which can be extended to five years at no additional charge.

Can I return the panels if I'm not satisfied?

Yes, Surya Heating provides a 14-day return policy, allowing customers to test the panels and return them if they are not satisfied with the product.

How can I contact customer service?

Customers can reach Surya Heating's customer service team by phone at 0116 321 4124 or via email at [email protected]. Their support team is available from 9:00 am to 5:30 pm on weekdays.