£100 Off Sofa.com Discount Codes (2 Active) October 2024

About Sofa.com

Sofa.com is a UK-based furniture retailer that specializes in selling high-quality sofas, sofabeds, chairs, and beds online. Founded in 2006 by Pat Reeves and Rohan Blacker, the company has grown to become a leading player in the furniture industry, known for its commitment to design, craftsmanship, and customer service. With showrooms across the UK and a strong online presence, Sofa.com offers a wide range of products to suit every taste and budget.

Standout Features

Handcrafted Furniture

One of Sofa.com's key selling points is its focus on handcrafted furniture. Each piece is designed in-house and produced in the company's own factory, ensuring high-quality standards and attention to detail. The sofas are constructed with detachable arms or split in two to facilitate easier delivery, and are upholstered in a range of fabrics sourced directly from mills in Italy and Belgium.

Design Initiatives

Sofa.com is committed to supporting and collaborating with British designers, artists, and textile designers through its Design Lab initiative. Past collaborations include partnerships with St Jude's and Thornback & Peel, as well as a nationwide Emerging Designers competition for upcoming British talent.

Delivery and Assembly

Sofa.com offers a comprehensive delivery service, with a flat fee of £119 for all handmade-to-order products. The delivery team carefully unpacks and assembles the furniture in the room of your choice, ensuring a stress-free experience for the customer.

User Reviews

Sofa.com enjoys a strong reputation among customers, with positive reviews highlighting the quality of the products, the ease of the ordering process, and the excellent customer service. On Trustpilot, the company has an average rating of 4.6 out of 5 stars based on over 10,000 reviews, with many customers praising the "beautiful" and "comfortable" sofas they received.

Promotion and Loyalty Program

Sofa.com does not offer traditional sales or discounts, instead maintaining consistent pricing throughout the year. However, the company does run occasional promotions and offers, such as free fabric samples and delivery discounts. While Sofa.com does not have a formal loyalty program, the company's focus on customer satisfaction and repeat business suggests that loyal customers may receive special treatment or exclusive offers.

FAQs

Can I add items to or make changes to my quote?

Yes, you can add or change items within your quote before placing your order. Sofa.com encourages customers to take their time and ensure they are happy with their choices, and the company's friendly showroom teams are available to guide you through the selection process.

How can I check if my new sofa/bed will fit?

Sofa.com provides a handy "Perfect Fit Guide" that helps customers measure their space and ensure that the item they order will fit through doorways and other obstacles. The guide is available for download on the company's website.

What if I spill something on my sofa?

Sofa.com offers Guardsman Fabric Protection for customers who are concerned about spills and stains. If an accident occurs, customers can contact Guardsman's stain removal service for assistance. If the stain persists, Guardsman will work with Sofa.com to source replacement covers or parts for the affected item.