Introducing Smol: A Sustainable Revolution in Home Cleaning

About Smol

Smol is a UK-based subscription service that delivers eco-friendly home cleaning products directly to your doorstep. Founded in 2018 by two former Unilever marketers, Paula Quazi and Nick Green, Smol aims to provide high-performance cleaning products with a lower environmental impact compared to traditional brands.

Standout Features

• Concentrated Formulas: Smol's products are highly concentrated, reducing the need for excess water and packaging.
• Plastic-Free Packaging: Smol offers 100% plastic-free laundry and dishwasher packs, a world-first in the industry.
• Refillable Options: Smol's washing up liquid and fabric conditioner come with refillable bottles made from 100% post-consumer recycled plastic, allowing customers to refill their bottles repeatedly.
• Reduced Chemicals: Smol's products contain lower levels of added chemicals compared to leading brands.
• Vegan and Cruelty-Free: All of Smol's products are vegan and Leaping Bunny certified, meaning they are cruelty-free and not tested on animals.

User Reviews

Smol has received overwhelmingly positive reviews from its customers. On Trustpilot, Smol has a rating of 4.7 out of 5 stars based on over 10,500 reviews. Customers praise the brand's commitment to sustainability, the effectiveness of its products, and the convenience of its subscription service.

One customer review on Smol's website states, "I love that I can get my laundry and dishwasher tablets delivered regularly without having to remember to buy them. The products are great quality and I feel good about using them as they are better for the environment."

Promotion and Loyalty Program

Smol offers a free trial for new customers, allowing them to test the brand's products before committing to a subscription. The company also runs promotions and discounts for loyal customers, such as offering a free bottle for life with the purchase of a starter kit.

Frequently Asked Questions

1. How often will my products be delivered? You can customize the frequency of your deliveries based on your usage. Smol will send you a reminder before your next delivery is due.

2. Can I pause or cancel my subscription? Yes, you can pause or cancel your subscription at any time. Simply log in to your account or contact Smol's customer service team.

3. Are Smol's products available in stores? Currently, Smol's products are only available through the brand's website and subscription service.

4. Do Smol's products contain any harmful ingredients? No, Smol's products are free from parabens, triclosan, phthalates, and other potentially harmful chemicals. They are also certified microplastic-free.

5. How do I recycle Smol's packaging? Smol's packaging is designed to be easily recyclable. The cardboard boxes and paper bags can be recycled with your regular household recycling, while the PVA film used in the laundry and dishwasher tabs dissolves in water.