50% Off Smarty Vouchers, Discount Codes December 2024

About Smarty

Smarty is a mobile virtual network operator (MVNO) in the UK, offering simple, honest, and transparent mobile plans with a focus on digital and SIM-only services. Launched in 2017 by Three UK, Smarty aims to provide a refreshing alternative to the complicated offers, inflexible plans, and poor customer service often associated with the mobile sector. With a commitment to putting customers first, Smarty has quickly established itself as a disruptive force in the UK mobile market.

Standout Features

Unique "Money Back" Structure

One of Smarty's most innovative features is its "Money Back" structure on unused data. If customers don't use all their allocated data in a given month, they receive a credit on their next bill for the unused portion, calculated at the same price they paid for it. This unique approach sets Smarty apart from other UK mobile operators and provides an added incentive for customers to choose their service.

Flexible, No-Contract Plans

Smarty offers flexible, monthly rolling SIM-only plans with no contracts, allowing customers to change or cancel their plan at any time. All plans include unlimited UK calls and texts, with a range of data allowances to choose from, including unlimited data options. This flexibility caters to the needs of modern consumers who value freedom and control over their mobile service.

Excellent Customer Service

Smarty has consistently received high praise for its customer service, with a Trustpilot score of 4.2 out of 5 based on over 20,000 reviews. Customers appreciate the brand's commitment to honesty, transparency, and responsiveness when dealing with any issues or queries. Smarty's focus on digital support and streamlined operations has enabled it to provide a superior customer experience compared to traditional mobile network operators.

FAQs

1. What is Smarty's network coverage like? Smarty runs on the Three UK mobile network, providing nationwide coverage across the UK. Customers can expect the same high-quality coverage and network performance as Three's own branded service.

2. Does Smarty offer 5G? Yes, Smarty offers 5G service in areas where Three UK has 5G coverage. Customers with compatible devices can enjoy the benefits of faster download and upload speeds, lower latency, and improved network capacity.

3. Can I use my phone abroad with Smarty? Smarty offers international roaming in selected countries, allowing customers to use their UK allowances or purchase add-ons while traveling abroad. However, it's important to note that roaming charges may apply, so customers should check Smarty's roaming policies before traveling.

4. How do I contact Smarty customer support? Smarty provides customer support primarily through digital channels, such as online chat and email. The brand's website also features a comprehensive FAQ section and community forums where customers can find answers to common questions and share their experiences with other users.

5. Can I keep my existing phone number when switching to Smarty? Yes, Smarty offers number porting, allowing customers to transfer their existing mobile number to their new Smarty SIM card. This process is quick and easy, and customers can continue using their familiar number without interruption.