60% Off SAA Vouchers, Discount Codes November 2024

About SAA

SAA, or South African Airways, is the flag carrier of South Africa, established in 1934. With a rich history spanning over 90 years, SAA has played a pivotal role in connecting South Africa with the world through its extensive domestic and international flight network. The airline operates from its hub at O.R. Tambo International Airport in Johannesburg, offering services to numerous destinations across Africa and beyond. SAA prides itself on delivering high-quality service, and it has continually adapted to meet the evolving needs of its passengers while maintaining a commitment to safety and reliability.

Key Features that Set SAA Apart

Diverse Route Network
SAA operates a comprehensive hub-and-spoke network that connects travelers to 13 destinations in Africa and two intercontinental routes to Perth and São Paulo. This extensive network allows for seamless travel options for both business and leisure travelers.

Exceptional Customer Service
SAA is renowned for its commitment to customer satisfaction. The airline invests heavily in training its staff to provide top-notch service, ensuring that passengers have a comfortable and enjoyable experience from check-in to arrival.

Modern Fleet
The airline boasts a modern fleet equipped with the latest technology, enhancing passenger comfort and operational efficiency. SAA continually updates its aircraft to meet international safety standards while providing an enjoyable flying experience.

Frequent Flyer Program
The Voyager loyalty program rewards frequent travelers with points that can be redeemed for flights, upgrades, and other benefits. This program enhances customer retention by providing tangible rewards for loyalty.

Frequently Asked Questions

What is SAA's baggage policy?
SAA allows passengers to check in one or two pieces of luggage depending on their ticket class. Each piece must not exceed 23 kg (50 lbs) in economy class.

How can I change my flight?
Passengers can change their flights through the SAA website or by contacting customer service. Fees may apply depending on the fare type purchased.

Does SAA offer in-flight entertainment?
Yes, SAA provides a range of in-flight entertainment options including movies, music, and games available on personal screens on most long-haul flights.

What health measures are in place due to COVID-19?
SAA has implemented enhanced cleaning protocols on all flights and requires masks for passengers throughout their journey.

By focusing on customer satisfaction, modernizing their fleet, and offering competitive promotions through their loyalty program, SAA continues to position itself as a leading airline in Africa's aviation sector.