10% Off ROX UK Vouchers, Discount Codes November 2024

About ROX UK

ROX UK is a prominent British jeweller established in 2002 by Kyron Keogh and Grant Mitchell. With a focus on luxury items, ROX specializes in diamonds and high-end watches, showcasing an impressive collection that includes renowned brands such as Hublot, Chopard, and TAG Heuer. Operating multiple boutiques across Scotland and England, including a flagship store in London's Battersea Power Station, ROX is celebrated for its commitment to exceptional customer service and innovative retail experiences. The brand has garnered numerous accolades, including the Independent Jeweller of the Year award, solidifying its reputation in the competitive luxury market.

Distinctive Attributes of ROX UK

ROX UK stands out in the luxury jewellery sector through several key features:

• Diverse Product Range: ROX offers an extensive selection of fine jewellery, luxury watches, and bespoke pieces. Their collection caters to a variety of tastes, ensuring that customers can find unique items that resonate with their personal style.

• Exceptional Customer Service: The brand is renowned for its personalized shopping experience, where staff are trained to provide tailored advice and assistance. This commitment to service is reflected in their customer feedback, highlighting the attentive and knowledgeable nature of their team.

• Experiential Retail: ROX has embraced the concept of experiential retail, creating an engaging shopping environment that allows customers to interact with products in a meaningful way. This includes offering private consultations and exclusive events.

• Innovative Digital Presence: The brand has invested significantly in its online platform, providing a seamless shopping experience that includes a digital concierge service, allowing customers to connect with sales representatives via WhatsApp for personalized assistance.

Frequently Asked Questions

1. What types of products does ROX UK offer?

ROX specializes in luxury jewellery and watches, including diamonds, bespoke pieces, and collections from renowned brands.

2. How can I contact customer service?

Customers can reach ROX UK’s customer service through their website, via email, or by phone. Additionally, they offer a digital concierge service for personalized assistance.

3. Does ROX UK offer international shipping?

Yes, ROX UK provides international shipping options, allowing customers worldwide to purchase their products.

4. What is the return policy?

ROX UK has a customer-friendly return policy that allows returns within a specified timeframe, provided the items are in their original condition.

5. Are there any current promotions?

ROX UK regularly updates its promotions on the website, including seasonal sales and loyalty rewards. Customers are encouraged to sign up for newsletters to stay informed about the latest offers.

6. Can I customize my jewellery?

Yes, ROX UK offers customization options for certain products, allowing customers to create unique pieces tailored to their preferences.