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Overview of Reboxed

Reboxed is a London-based startup founded in 2019 by Phil Kemish and Matt Thorne during the COVID-19 pandemic. The company is dedicated to promoting sustainability through the recommerce of consumer electronics, aiming to rehome 100 million devices. Initially launched as a direct-to-consumer marketplace, Reboxed has evolved into a comprehensive platform that assists brands and retailers in implementing resale, trade-in, and recycling programs. Their mission is to shift consumer attitudes towards secondhand electronics and significantly reduce e-waste, which is projected to double by 2050.

Key Features That Set Reboxed Apart

Reboxed stands out in the recommerce market through its innovative offerings:

• ReboxedOS: This is a Circularity-as-a-Service platform that enables brands to quickly establish co-branded resale, trade-in, and recycling programs without the need for extensive infrastructure. It simplifies the process for businesses to engage in sustainable practices while boosting revenue.

• Comprehensive Services: Reboxed provides a suite of services including "Restore" for co-branded resale platforms, "Recirculate" for trade-in programs, and "Rebox" which focuses on returns, repairs, and refurbishments. These services are designed to enhance customer loyalty and lifetime value.

• Sustainability Focus: Reboxed emphasizes reducing carbon footprints and achieving Environmental, Social, and Governance (ESG) goals. Their platform allows businesses to track the sustainability impact of their operations, making it easier to report on corporate responsibility initiatives.

Frequently Asked Questions

1. What types of devices does Reboxed offer?

Reboxed specializes in refurbished electronics, including smartphones (iPhones and Samsungs), tablets, and accessories like AirPods. They focus on high-demand consumer tech to ensure a wide selection.

2. How does Reboxed ensure the quality of its refurbished products?

All devices undergo a thorough 70-Point TechCheck® process, which includes testing functionality, cosmetic appearance, and data wiping to ensure customer satisfaction and security.

3. What is the return policy for Reboxed products?

Reboxed offers a customer-friendly return policy, allowing returns within a specified period if customers are not satisfied with their purchase.

4. Are there warranties available for refurbished devices?

Yes, Reboxed provides warranties on their refurbished products, giving customers peace of mind regarding their purchases.

5. How can customers track the sustainability impact of their purchases?

Through their ReboxedOS platform, customers and businesses can monitor the sustainability metrics associated with their purchases, including carbon savings and the number of devices rehomed.

Reboxed is not just a marketplace; it is a movement towards a sustainable future in consumer electronics. By combining affordability, quality, and environmental responsibility, Reboxed is redefining how consumers view and purchase technology.