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About Orami

Orami, formerly known as Bilna, is an Indonesian e-commerce platform that specializes in products for mothers, babies, and households. Founded in 2012 by serial entrepreneur Ferry Tenka, Orami has evolved from a baby and mom-focused site to a comprehensive parenting platform offering various services to support parents raising young children. With nearly 4.8 million babies born in Indonesia every year, Orami sees immense potential in the parenting segment and aims to become the country's first "parenting super app".

Standout Features

Orami offers a wide range of features to cater to the needs of parents, especially mothers with young kids. Some of its standout features include:

• E-commerce: Orami's e-commerce portal currently has around 500 brands of FMCG products, from diapers and milk to strollers and car seats. In 2019, the company saw over 400,000 transactions and expects this number to grow by at least 2.5 times in 2020.

• Orami Parenting App: Launched in February 2020, the Orami Parenting app provides reliable information about raising and caring for babies, a community for parents to connect and share experiences, and interactive channels for various parenting affairs.

• Orami Forum: Introduced in 2017, the Orami Forum serves as a solid foundation for the company's community-building efforts, which have since grown to include thousands of members across 75 cities in Indonesia.

• Ibu Sibuk Program: Orami runs a women's empowerment program called "Ibu Sibuk" (busy mothers), which aims to give mothers across the country a chance to bolster their household income by promoting and selling Orami's products to their friends and communities.

FAQs

1. What payment methods does Orami accept? Orami accepts various payment methods, including credit/debit cards, bank transfers, and e-wallets like OVO and GoPay.

2. How long does delivery take? Delivery times vary depending on the customer's location and the product's availability. Orami offers a one-day delivery service for short-distance shipments within Java.

3. Can I return a product if I'm not satisfied? Yes, Orami has a return policy that allows customers to return products within 14 days of delivery if they are not satisfied with their purchase.

4. Does Orami offer international shipping? Currently, Orami only ships within Indonesia. The company is focusing on expanding its coverage within the country before considering international expansion.

5. How can I become a seller on Orami? Orami has a program called "Ibu Sibuk" that allows mothers to promote and sell Orami's products to their communities. Interested individuals can contact Orami for more information about becoming a seller.