60% Off Oakfield Direct Vouchers, Discount Codes Nov 2024

About Oakfield Direct

Established in 1988, Oakfield Direct is a family-run business rooted in the North-West of England, dedicated to serving the equestrian community and country lifestyle enthusiasts. From humble beginnings as a small tack shop, Oakfield has evolved into a premier retailer, boasting a state-of-the-art superstore and warehouse facility that opened in 2018. The brand prides itself on fostering strong relationships with customers, offering an extensive range of products including country fashion clothing, equestrian gear, and dog products. With a commitment to excellent service, Oakfield Direct has built a solid reputation within its community.

Distinctive Features of Oakfield Direct

Oakfield Direct stands out in the competitive landscape of country and equestrian retail through several key features:

• Comprehensive Product Range: The store offers a vast selection of products catering to equestrian needs, including saddles, riding apparel, and accessories, alongside country fashion and pet supplies.

• User-Friendly Online Shopping: Their website is designed for ease of navigation, allowing customers to browse categories effortlessly and find what they need quickly.

• Local Expertise: Being deeply rooted in the local community enables Oakfield Direct to provide tailored advice and recommendations based on regional needs and preferences.

• Fast Shipping: Many customers have praised the prompt delivery service, often receiving their orders quicker than expected.

• Customer-Centric Policies: Oakfield Direct emphasizes hassle-free returns and exchanges, enhancing customer satisfaction.

Frequently Asked Questions

What types of products does Oakfield Direct offer?

Oakfield Direct provides a wide array of products including equestrian equipment (saddles, bridles), country fashion clothing (jackets, boots), dog supplies (collars, leashes), and more.

How does the return policy work?

Customers can return items within a specified period if they are unsatisfied or if there are issues with sizing. The process is straightforward, typically requiring customers to fill out a return form included with their order.

Is there an option for next-day delivery?

Yes, Oakfield Direct offers next-day delivery options for many products. However, this service may be limited to weekdays depending on the time of order placement.

Can I track my order?

Yes, once an order is placed, customers receive tracking information via email to monitor their shipment's progress.

Does Oakfield Direct have physical stores?

Yes, in addition to their online presence, Oakfield operates a superstore located in the North-West of England where customers can browse products in person.

By focusing on quality products and exceptional customer service while maintaining strong community ties, Oakfield Direct continues to thrive as a leading name in the equestrian retail sector.