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About Novilla

Novilla is an online mattress brand known for offering budget-friendly, high-quality mattresses. Founded by individuals with a deep understanding of the sleep industry, Novilla aims to provide comfortable and affordable sleeping solutions. The brand's founder, who has extensive experience in trading sleep products, leveraged this expertise to create mattresses that cater to a wide range of sleep preferences.

Key Features of Novilla Mattresses

Novilla mattresses stand out for several reasons, making them a compelling choice for those seeking a comfortable and affordable sleeping solution.

• Hybrid and Foam Models: Novilla offers both hybrid and all-foam mattresses. The Novilla Vitality Hybrid Mattress combines cooling gel memory foam with pocketed coils, providing excellent cooling and support. In contrast, the Novilla Bliss Mattress is made entirely of foam, featuring multiple layers of high-density memory foam and gel-infused memory foam.

• Affordable Pricing: One of the most significant advantages of Novilla mattresses is their affordability. The queen size of the Novilla Vitality Hybrid Mattress costs less than $500, while the king size of the Novilla Bliss Mattress is available for about $300.

• Cooling and Breathability: Novilla mattresses are designed with cooling in mind. The Vitality Hybrid features cooling gel-infused memory foam, and the Bliss Mattress includes gel-infused memory foam layers to draw heat away from the body. Additionally, both mattresses have breathable covers made from bamboo rayon fiber, which helps in maintaining a cool sleeping environment.

• Hypoallergenic Materials: The covers of Novilla mattresses are hypoallergenic, protecting against dust mites, mold, and other allergens. This makes them an excellent choice for individuals with allergies.

• Motion Isolation: The Novilla Bliss Mattress, in particular, is praised for its exceptional motion isolation, making it suitable for couples who share a bed.

User Reviews and Feedback

User reviews and feedback from various sources provide valuable insights into the performance and satisfaction levels of Novilla mattresses.

• Comfort and Support: Many users appreciate the comfort and support offered by Novilla mattresses. For instance, side sleepers have reported excellent pressure relief from the Novilla Bliss Mattress, while combination sleepers have praised the bouncy feel of the Vitality Hybrid.

• Cooling Performance: Users have consistently mentioned the cooling performance of Novilla mattresses as a significant advantage. The gel-infused memory foam and breathable covers have been highlighted as key features that help in maintaining a cool sleeping environment.

• Value for Money: The affordability of Novilla mattresses is a common theme in user reviews. Many users have expressed satisfaction with the quality and performance of the mattresses given their budget-friendly prices.

• Customer Service: While there are fewer reviews on customer service, those available suggest that Novilla's customer support is responsive and helpful, particularly during the return and warranty processes.

Promotion and Loyalty Program

Novilla offers several promotions and loyalty programs to make their mattresses even more appealing.

• Free Shipping: Novilla provides free shipping on all their mattresses, which is a significant advantage for customers. The mattresses are delivered compressed in a box, and customers receive a tracking number within 1-2 days of purchase.

• 30-Night Sleep Trial: Novilla offers a 30-night sleep trial, allowing customers to test the mattress in the comfort of their own homes. If they are not satisfied, they can return the mattress for a full refund.

• 10-Year Warranty: All Novilla mattresses come with a 10-year limited warranty, covering defects and issues that may arise during this period. This warranty provides peace of mind for customers, ensuring they are protected against any manufacturing defects.

• Financing Options: For customers who prefer to pay in installments, Novilla offers financing options, making it easier to purchase their mattresses.

Frequently Asked Questions

What types of mattresses does Novilla offer?

Novilla offers both hybrid and all-foam mattresses. The Vitality Hybrid combines foam and coils, while the Bliss Mattress is made entirely of foam.

How long does it take for the mattress to decompress?

Novilla mattresses are bed-in-a-box models that need to decompress after unboxing. It is recommended to wait at least 24 hours for the mattress to fully decompress.

What is the firmness level of Novilla mattresses?

The firmness levels vary between models. The Novilla Vitality Hybrid has a firmness level of 7.5/10, while the Novilla Bliss Mattress has a medium-soft firmness level of 6/10.

Does Novilla offer any promotions or discounts?

Yes, Novilla often offers promotions and discounts. Additionally, they provide free shipping and a 30-night sleep trial.

What is the warranty period for Novilla mattresses?

All Novilla mattresses come with a 10-year limited warranty, covering defects and issues that may arise during this period.

Can I return the mattress if I'm not satisfied?

Yes, Novilla offers a 30-night sleep trial. If you are not satisfied with the mattress, you can return it for a full refund within this period.

By understanding these aspects of Novilla mattresses, potential buyers can make informed decisions about whether these budget-friendly options meet their sleeping needs.