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About My AskAI

My AskAI is a cutting-edge AI technology company founded in 2023 by Mike Heap and Alex Rainey, based in London, UK. The platform emerged from the founders' previous work in fine-tuning AI models, particularly OpenAI's GPT-3, to create customized chatbots for various use cases. Initially, the company focused on building tools that allowed non-technical users to fine-tune AI models without coding expertise. This led to the development of My AskAI, a no-code platform designed to help businesses create AI customer support assistants quickly and efficiently.

Standout Features

My AskAI stands out in the market due to several key features that make it an indispensable tool for businesses looking to enhance their customer support and internal knowledge retrieval.

• No-Code AI Model Builder: Users can upload a variety of content, including PDFs, Docs, websites, Google Drive files, and Notion pages, to create a chatbot that can answer natural language questions without any coding requirements.
• Content Integration: My AskAI allows seamless integration with various data sources such as Google Drive, Notion, and websites, ensuring comprehensive and accurate answers to user queries.
• Customizable Chatbots: Users can customize the chatbot's name, personality, and appearance to match their company's brand, making the interaction more personalized and engaging.
• Human Handover Feature: If the chatbot cannot answer a question, it can pass the query over to a human support agent, ensuring that customers receive the help they need.
• Insight Generation: My AskAI uses AI to generate insights and aggregate conversations, providing actionable feedback that helps businesses improve their products and customer experience.
• Ease of Setup and Use: The platform is designed to be super simple to set up and use, making it accessible to businesses of all sizes and technical capabilities.

FAQs

What is My AskAI?

My AskAI is a no-code platform that allows businesses to create customized AI customer support assistants by uploading their content, such as documents and websites, and integrating it with various tools.

How does My AskAI work?

Users upload their content to the platform, and My AskAI generates a chatbot that can answer questions based on that content. The chatbot can be customized to fit the company's brand and can pass queries to human support agents if necessary.

What are the key benefits of using My AskAI?

The key benefits include the ability to handle generic support requests efficiently, allowing businesses to focus on more complex issues and customer success. It also provides actionable insights from chatbot conversations to improve products and services.

Can My AskAI integrate with other tools?

Yes, My AskAI integrates with tools like Slack, Microsoft Teams, and website builders, making it easy to distribute the chatbot across various platforms.

How does My AskAI ensure data privacy?

My AskAI emphasizes data privacy, ensuring that user data is kept private and secure. The platform is designed to handle sensitive information responsibly.

By leveraging these features and focusing on user feedback, My AskAI has positioned itself as a leading solution for businesses seeking to enhance their customer support and internal knowledge retrieval capabilities.