10% Off Mattress Warehouse Discount Codes (4 Active) Sep 2024

About Mattress Warehouse

Mattress Warehouse, founded in November 1989 by John Ahern and Dena Henry, has evolved into the second-largest independent mattress retailer in the United States. Starting with a single 1,200-square-foot store in Frederick, Maryland, the company has grown significantly over the past three decades, now boasting over 325 locations across the Eastern United States. With a mission to improve lives through quality sleep, Mattress Warehouse focuses on providing a relaxed and educational buying experience, supported by advanced technology and well-trained sleep professionals.

Standout Features

Advanced Diagnostic Technology

One of the key differentiators for Mattress Warehouse is its patented bedMATCH® diagnostic system. This technology uses 18 statistical measurements and thousands of scientific calculations to recommend the best mattress for each customer based on their body type, sleep preferences, and needs. This system significantly reduces the rate of returns and exchanges, ensuring customers find the right mattress the first time.

Comprehensive Product Range

Mattress Warehouse offers an extensive selection of mattresses from major brands such as Tempur-Pedic, Stearns & Foster, Kingsdown, Sealy, and Beautyrest, as well as popular Direct to Consumer brands like Purple, Casper, and Nectar. Additionally, the company has a robust private label offer, providing outsized value for the price. This diverse range caters to various budgets and preferences, making it a one-stop shop for all sleep needs.

Price Match Guarantee and Comfort Exchange

Mattress Warehouse stands out with its one-year price match guarantee, where if a customer finds a better price at a local competitor, the company will match it and refund 50% of the difference. Furthermore, if a customer is not satisfied with their mattress within 100 days, they can opt for a comfort exchange to select another product.

Extensive Staff Training

The company invests heavily in staff training, ensuring that every associate is well-equipped to guide customers through the buying process. New employees undergo a month-long training period with a training manager, followed by a week-long immersive training at the Sleep Academy. Annual sleep seminars keep staff updated on the latest research and scientific findings, fostering a culture of expertise and customer trust.

User Reviews and Feedback

Mattress Warehouse has garnered an impressive reputation among its customers, reflected in over 100,000 five-star Google review ratings. Here are some insights gathered from various sources:

• Customer Satisfaction: Many customers praise the knowledgeable and helpful staff, who take the time to understand individual needs and preferences. The bedMATCH® system is frequently highlighted as a game-changer in finding the perfect mattress.
• Quality of Products: Users often commend the quality of the mattresses and other sleep products available, noting that the products have significantly improved their sleep quality.
• Price and Value: The price match guarantee and the wide range of products at various price points are appreciated by customers, who feel they get excellent value for their money.
• Store Experience: The clean and comfortable store environment, along with the educational aspect of the buying process, is consistently praised by customers.

Promotion and Loyalty Program

Price Match Guarantee

Mattress Warehouse's price match guarantee is a significant promotional offer. If a customer finds a lower price at a local competitor within a year of purchase, the company will match that price and refund 50% of the difference. This guarantee excludes floor models, clearance items, and any items below cost or Minimum Advertised Price (MAP).

Financing Options

To make purchasing easier, Mattress Warehouse offers convenient financing options. This allows customers to invest in quality sleep solutions without immediate financial strain.

Fundraising Initiatives

The company also supports community fundraising initiatives, providing a customized program to help organizations reach their profit objectives. This program involves minimal effort from the participating organizations, as Mattress Warehouse handles the logistics.

FAQs

What is the bedMATCH® system?

The bedMATCH® system is a patented diagnostic technology used by Mattress Warehouse to recommend the best mattress for each customer. It uses 18 statistical measurements and thousands of scientific calculations to match customers with the ideal mattress based on their body type, sleep preferences, and needs.

What is the price match guarantee?

Mattress Warehouse offers a one-year price match guarantee. If a customer finds a lower price at a local competitor within a year of purchase, the company will match that price and refund 50% of the difference. This guarantee excludes floor models, clearance items, and any items below cost or MAP.

Can I exchange my mattress if I'm not satisfied?

Yes, Mattress Warehouse offers a comfort exchange policy. If a customer is not satisfied with their mattress within 100 days of use, they can exchange it for another product at the store.

What kind of training do Mattress Warehouse staff receive?

Mattress Warehouse staff undergo extensive training, including a month-long period with a training manager, followed by a week-long immersive training at the Sleep Academy. Annual sleep seminars keep staff updated on the latest research and scientific findings.

How many stores does Mattress Warehouse have?

As of 2024, Mattress Warehouse operates over 325 stores across the Eastern United States, with plans to expand to 500 locations by 2027.