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Overview of Marks Electrical

Marks Electrical, established in 1987, is a leading independent retailer based in Leicester, UK. With over 35 years of experience, the company has built a reputation for providing high-quality electrical appliances and televisions to more than a million satisfied customers. Marks Electrical prides itself on its award-winning service, knowledgeable staff, and commitment to customer satisfaction. The company offers a wide range of products, including cookers, refrigerators, and washing machines, all available for next-day delivery across the UK. Their dedication to quality and service has earned them accolades, including recognition from Google for an excellent shopping experience.

Distinctive Attributes

Marks Electrical stands out in the competitive electrical retail market due to several key features:

• Wide Product Range: The company offers a diverse selection of appliances, including premium brands, ensuring customers can find products that meet their specific needs.

• Next-Day Delivery: Marks Electrical is known for its efficient delivery service, which includes a fleet of vehicles that facilitate timely deliveries seven days a week.

• Expert Staff: The sales team is well-trained and knowledgeable, providing customers with personalized assistance to help them choose the right products.

• Sustainability Commitment: Marks Electrical operates an in-house recycling plant, significantly increasing its recycling efforts and reducing environmental impact.

Frequently Asked Questions

What delivery options does Marks Electrical offer?

Marks Electrical provides next-day delivery across the UK, ensuring that customers receive their products promptly. They also offer installation services for many appliances.

Can I track my order?

Yes, customers can track their orders through the Marks Electrical website. Once an order is dispatched, a tracking number is provided for real-time updates.

What is the returns policy?

Marks Electrical has a straightforward returns policy that allows customers to return products within a specified period if they are not satisfied. Details can be found on their website.

Are there warranties on products?

Yes, most products sold by Marks Electrical come with a manufacturer’s warranty. Customers are encouraged to check the specific warranty terms for each product before purchase.

How can I contact customer service?

Customers can reach Marks Electrical’s customer service via phone, email, or through the contact form on their website. Their knowledgeable staff is available to assist with any inquiries or issues that may arise.