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About Lull

Lull is a Santa Barbara-based company that has revolutionized the mattress industry with its innovative approach to sleep solutions. Founded in 2015, Lull aims to provide high-quality sleep at an affordable price, combining premium materials with the convenience of online ordering and doorstep delivery. The company's mission is simple: to help people sleep better so they can live better. With a focus on transparency, affordability, and customer satisfaction, Lull has quickly become a favorite among those seeking a superior sleep experience.

Standout Features

Expertly Engineered Mattresses

Lull mattresses are designed with precision to ensure optimal comfort and support. The Lull Original Mattress, for example, features three layers: a cooling gel-infused memory foam top layer, a middle layer of polyurethane foam for support, and a base layer of high-density foam for durability. This design ensures that the mattress maintains the right balance of firmness and softness, providing excellent pressure relief and spinal alignment.

Affordable Pricing

One of the standout features of Lull is its commitment to affordability. Unlike traditional mattress retailers, Lull offers premium mattresses at a fraction of the cost. This is achieved through direct-to-consumer sales, eliminating the need for brick-and-mortar stores and middlemen. This model allows Lull to pass the savings on to customers, making high-quality sleep more accessible.

Free Shipping and Returns

Lull offers free shipping on all orders, with mattresses delivered in a compact box that fits through standard doorways. This convenience is further enhanced by a 365-night risk-free trial, allowing customers to test the mattress in the comfort of their own homes. If the mattress does not meet expectations, Lull provides free returns, ensuring a hassle-free experience for customers.

Lifetime Warranty

Lull backs its products with a lifetime warranty, reflecting the company's confidence in the quality and durability of its mattresses. This warranty covers defects in materials and workmanship, providing peace of mind for customers who invest in a Lull mattress.

User Reviews

User feedback is a crucial indicator of a product's performance, and Lull has garnered positive reviews from various sources.

• Comfort and Support: Many users praise Lull mattresses for their comfort and support. On Trustpilot, customers often mention that the mattress has improved their sleep quality significantly, providing the right balance of firmness and softness.
• Value for Money: Reviewers frequently highlight the affordability of Lull mattresses compared to other premium brands. On Amazon, customers appreciate the value they receive for the price, noting that the quality is comparable to or even surpasses that of more expensive brands.
• Customer Service: Lull's customer service is often commended for its responsiveness and helpfulness. YouTube reviews and comments on the company's website indicate that customers appreciate the support they receive during the purchasing and return processes.

However, some users have noted minor issues, such as initial off-gassing from the mattress and slight firmness variations. Despite these, the overall consensus is that Lull mattresses offer excellent value and performance.

Promotion and Loyalty Program

Lull occasionally offers promotions and discounts to make its mattresses even more accessible. Here are some ways customers can benefit:

• Discounts and Coupons: Lull frequently provides special discounts and coupons, especially during holiday sales and other promotional events. These can be found on the company's website, social media, and through email newsletters.
• Referral Program: While Lull does not have a traditional loyalty program, it encourages customer referrals. Customers who refer friends to Lull can receive incentives, such as discounts on future purchases or other rewards.
• Partnerships and Collaborations: Lull sometimes partners with other brands or influencers to offer exclusive deals. These collaborations can result in unique promotions that benefit both new and existing customers.

FAQs

What is the return policy for Lull mattresses?

Lull offers a 365-night risk-free trial. If you are not satisfied with your mattress within this period, you can initiate a return for a full refund. The return process is hassle-free, with Lull arranging for the mattress to be picked up from your home.

How long does it take to receive my Lull mattress?

Lull mattresses are typically delivered within 3-7 business days after the order is placed. The mattress is compressed and packaged in a box that fits through standard doorways, making delivery convenient and efficient.

What is the warranty on Lull mattresses?

Lull mattresses come with a lifetime warranty. This warranty covers defects in materials and workmanship, ensuring that your investment is protected for the life of the mattress.

Can I try the mattress in a store before buying?

Lull is an online-only retailer, so you cannot try the mattress in a physical store. However, the 365-night risk-free trial allows you to test the mattress in your own home, which many customers find more convenient and accurate for assessing comfort and fit.

How do I care for my Lull mattress?

To maintain the quality of your Lull mattress, it is recommended to rotate it every 3-6 months. You should also use a breathable mattress protector to keep the mattress clean and dry. Avoid using harsh chemicals or abrasive cleaners, as these can damage the materials.

By understanding these aspects of Lull, potential customers can make informed decisions about whether this brand is the right fit for their sleep needs.