5% Off LOZURI Vouchers, Discount Codes November 2024

About LOZURI

LOZURI is an online boutique specializing in luxury fashion, offering a curated selection of rare and high-end items from top designers such as Fendi, Saint Laurent, Valentino, and Gucci. Located in Windham, New Hampshire, LOZURI prides itself on providing a seamless shopping experience for luxury fashion enthusiasts. The brand features hundreds of brand-new items, with new additions made every week, ensuring customers have access to the latest and most exclusive fashion pieces.

Standout Features

LOZURI stands out in the luxury fashion market for several key reasons:

• Extensive Catalog: LOZURI boasts a vast catalog approaching 400,000 SKUs, making it a go-to destination for those seeking rare and hard-to-find luxury items.
• Advanced Search and Discovery: The brand has implemented Google Cloud’s Vertex AI Search for Retail, significantly enhancing search accuracy and reducing "no results found" queries. This technology, integrated through Nimstrata's app, ensures that customers can quickly and efficiently find the products they are looking for.
• Fast and Reliable Shipping: LOZURI offers free DHL Express shipping on orders over $750, with an impressive on-time delivery rate of 95% and accurate, undamaged order delivery rate of 97%.
• Exceptional Customer Service: The company provides multiple communication channels, including email, live chat, and telephone, ensuring that customer queries are resolved promptly, often within an hour.

FAQs

LOZURI addresses common customer queries through its FAQ section, ensuring transparency and ease of use for its customers.

• Order and Shipping: Customers can find detailed information on order processing, shipping methods, and delivery times. For example, LOZURI typically delivers orders within five days.
• Returns and Refunds: The FAQ section outlines the returns process, including the 7-day return policy and the associated restocking fee.
• Customer Service: LOZURI provides multiple contact methods for customer service, including email, live chat, and telephone, ensuring quick resolution of customer queries.
• Product Authenticity: LOZURI assures customers that all items sold are brand new and authentic, sourced directly from top designers.