10% Off Love it Cover it Discount Codes (4 Active) Sep 2024

About Love it Cover it

Love it Cover it is a UK-based insurance provider specializing in mobile phone, gadget, and travel insurance. Established in 2015, the brand has swiftly gained recognition for its commitment to delivering straightforward, comprehensive insurance solutions with a personal touch. With over one million policies sold, Love it Cover it prides itself on offering high-quality coverage at competitive prices. The company is authorized by the Financial Conduct Authority and has consistently received excellent ratings, including an "Excellent" score on Trustpilot, reflecting its dedication to customer satisfaction and service excellence.

Key Features That Set Love it Cover it Apart

Comprehensive Coverage Options

Love it Cover it provides a range of insurance products that cater to various needs, including mobile phone, gadget, and travel insurance. Their mobile phone insurance includes flexible plans such as the 'Essential' package, covering theft and accidental damage, and the 'Premium' package, which adds loss protection and worldwide cover. Additionally, they have expanded their gadget insurance to include laptops and cameras, ensuring that customers can protect their valuable devices against a wide array of risks, including liquid damage and mechanical breakdown.

Award-Winning Customer Service

The brand boasts an in-house customer care team, ensuring that clients receive prompt and efficient support. With over 30 years of experience in the insurance industry, Love it Cover it emphasizes a human touch in its service delivery, making the claims process straightforward and stress-free. Customers can also benefit from a 14-day money-back guarantee, providing added peace of mind when purchasing policies.

Competitive Pricing and Promotions

Love it Cover it is known for its affordability, offering competitive prices without compromising on the quality of coverage. They frequently run promotions, including discounts for existing customers who wish to add gadget insurance to their mobile phone policies. This focus on value ensures that customers receive comprehensive protection without breaking the bank.

Insights from Users

Positive Feedback

User reviews on Trustpilot highlight the ease of use and efficiency of Love it Cover it’s services. Many customers appreciate the straightforward online application process and the quick issuance of policy documents. One user noted, "Easy to use, very good price," praising the competitive quotes available, especially for travel insurance. Another review emphasized the excellent customer service, stating that their queries were addressed promptly and effectively.

Areas for Improvement

While the majority of feedback is positive, some users have expressed concerns regarding the claims process, suggesting that it could be more transparent. A few reviews pointed out delays in claim resolutions, indicating that while the service is generally good, there is room for improvement in handling claims more efficiently. The company appears to be responsive to feedback, often engaging with customers to resolve issues and enhance their experience.

Promotions and Loyalty Initiatives

Love it Cover it actively promotes customer loyalty through various initiatives. They offer discounts for existing customers who purchase additional policies, such as gadget insurance. This bundling approach not only rewards loyal customers but also encourages them to protect more of their devices under one provider. Additionally, the brand is known for seasonal promotions that provide further savings opportunities, making their comprehensive insurance solutions even more accessible.

Frequently Asked Questions

What types of insurance does Love it Cover it offer?

Love it Cover it provides insurance for mobile phones, gadgets (including laptops and cameras), and travel. Each category has tailored policies to meet specific customer needs.

How can I file a claim?

Claims can be filed through the Love it Cover it website or by contacting their customer service team directly. The process is designed to be straightforward, allowing customers to submit necessary documentation easily.

Is there a money-back guarantee?

Yes, Love it Cover it offers a 14-day money-back guarantee, allowing customers to cancel their policies within this period for a full refund if they are not satisfied with their purchase.

How does the discount for existing customers work?

Existing customers can receive a discount when purchasing additional insurance policies, such as gadget insurance. This encourages customers to consolidate their insurance needs with Love it Cover it, maximizing their savings.

How is the customer service rated?

Love it Cover it has received an "Excellent" rating on Trustpilot, reflecting a high level of customer satisfaction and service quality. Their UK-based customer service team is readily available to assist with any inquiries or issues.

By focusing on comprehensive coverage, competitive pricing, and exceptional customer service, Love it Cover it continues to establish itself as a trusted name in the insurance industry, dedicated to protecting the things that matter most to its customers.