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About Kifaru

Kifaru, nestled in Riverton, Wyoming, is a pioneering company in the realm of American-made backcountry hunting packs. Founded in 1997 by Patrick Smith, Kifaru is built on a legacy of innovation and craftsmanship that dates back to Smith's earlier success with Mountainsmith, a mountaineering company he started in 1979. Smith's vision for Kifaru was to create packs specifically designed for hunters, emphasizing comfort, adjustability, and heavy load capacity, while maintaining a commitment to manufacturing entirely in the United States.

Standout Features

Kifaru's products are renowned for several key features that set them apart from other outdoor gear manufacturers:

• Adjustability and Fit: Kifaru packs are designed with a focus on adjustability to ensure a proper fit for each user. This includes a pronounced load lifter angle and a beefy lumbar pad, making heavier loads more manageable.
• Modularity: Users appreciate the modularity of Kifaru packs, allowing for customization to suit individual needs. This flexibility is particularly valued by hunters who often need to adapt their gear to different situations.
• Innovative Designs: Kifaru continues to innovate, as seen in their recent release of the ARK frame, which builds upon Patrick Smith's original concepts. Their designs often include features such as sleeping bags that zip in the front for glassing while still in the bag and lightweight backcountry teepees.
• Made in America: A core principle of Kifaru is the commitment to manufacturing in the United States. This ensures that all materials and components are also made in the USA, adhering to the Berry Amendment.

User Reviews and Feedback

Kifaru's products have garnered significant praise from users across various platforms:

• Comfort and Durability: Users consistently highlight the comfort and durability of Kifaru packs. For instance, one reviewer noted that despite carrying heavy loads, the packs feel remarkably stable and light, thanks to their well-designed suspension systems.
• Quality and Reliability: Many users appreciate the high quality and reliability of Kifaru gear. Stories of packs surviving extreme conditions, such as being dragged for miles or falling from helicopters without sustaining damage, underscore the trust users have in these products.
• Customer Service: Kifaru's customer service is often praised for its excellence. The company's commitment to customer satisfaction is evident in the personal touch and dedication shown by their team, including long-term employees like Mackenzie Gates, Patrick Smith's granddaughter.

Promotion and Loyalty Program

While Kifaru does not extensively advertise a traditional loyalty program, their commitment to customer satisfaction and community engagement is evident:

• Community Involvement: Kifaru engages with its community through various events and partnerships. For example, Aron Snyder, the current president, is known for organizing rigorous training events that reflect the company's dedication to the outdoor lifestyle.
• Direct-to-Customer Sales: Kifaru primarily operates through a direct-to-customer sales model, which allows for a more personal connection with their clientele. This model also helps in maintaining the quality and integrity of their products.
• Special Offers and Updates: Customers can stay informed about new products, promotions, and special offers by subscribing to Kifaru's newsletter or following their social media channels. These updates often include exclusive deals and early access to new gear.

FAQs

What is the history behind Kifaru?

Kifaru was founded in 1997 by Patrick Smith, who previously founded Mountainsmith in 1979. Smith's experience in designing mountaineering packs led him to create hunting-specific packs with a focus on comfort, adjustability, and heavy load capacity.

Where are Kifaru products made?

Kifaru products are made entirely in the United States. The company is committed to using American materials and labor, ensuring that all components adhere to the Berry Amendment.

What sets Kifaru packs apart from others?

Kifaru packs are known for their adjustability, modularity, and innovative designs. They also feature a pronounced load lifter angle and a beefy lumbar pad, making them highly comfortable and capable of handling heavy loads.

How does Kifaru ensure customer satisfaction?

Kifaru places a strong emphasis on customer service, with a team that includes long-term employees who are deeply invested in the company's mission. This personal touch, combined with their commitment to quality and reliability, contributes to high customer satisfaction.

Are Kifaru products suitable for non-hunting purposes?

While Kifaru is primarily known for its hunting gear, their products are also suitable for other outdoor activities such as camping and tactical use. The company has explored adapting their tactical bags for everyday carry (EDC) and is considering an urban line with a Kifaru twist.