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About Jamestown Mattress

Jamestown Mattress, a family-owned and operated business, has been a cornerstone of quality mattress manufacturing since its inception in 1886 as the WI Blystone Mattress Company. Founded in Jamestown, New York, the company has evolved through four generations of families, including the Blystone, Chadwick, Finley, and Pullan families. The Pullan family acquired the business in 1982 and renamed it Jamestown Mattress, continuing the legacy of handcrafting mattresses with exceptional craftsmanship and attention to detail. Today, Jamestown Mattress operates with 38 employees, 7 showrooms across Pennsylvania and Western New York, and produces a wide range of bedding products.

Standout Features

Handcrafted Quality and Local Production

Jamestown Mattress stands out for its commitment to handcrafting each mattress locally in Western New York. This approach ensures high-quality craftsmanship and attention to detail, setting their products apart from mass-produced mattresses. Each mattress is made with care, reflecting the company's dedication to excellence.

Diverse Product Lines

The company offers a diverse range of bedding products, including 35 different lines of mattresses and various specialty bedding components. These include conventional materials like metal inner springs, polyurethane foam, and cotton/fiber pads, as well as specialty materials such as gel copper graphic silver infused memory foam, 100% natural latex, and 100% organic cotton and wool.

Custom Mattresses

One of the unique services Jamestown Mattress provides is custom mattress manufacturing. This allows customers to tailor their mattresses to their specific needs, reflecting the company's family-oriented and customer-centric approach.

Expansion and Innovation

Jamestown Mattress is continually innovating and expanding its operations. Plans include adding additional stores, implementing new technology such as mattress compress and roll pack machines to facilitate nationwide shipping, and developing new products like mattress toppers specifically for college students.

User Reviews and Feedback

While specific user reviews from sources like Trustpilot, Amazon, or YouTube are not directly available in the provided sources, the general feedback on Jamestown Mattress's website and other local reviews highlight several key points:

• Quality and Comfort: Many customers praise the exceptional quality and comfort of Jamestown Mattress products. The handcrafted nature of the mattresses is often cited as a reason for their superior comfort and durability.
• Customer Service: The family-oriented business model of Jamestown Mattress is frequently commended for its excellent customer service. Customers appreciate the personalized attention and the ability to customize their mattresses.
• Local Support: Being a local business, Jamestown Mattress receives positive feedback for supporting the local community and maintaining a strong presence in Western New York.

Promotion and Loyalty Program

Sales Channels

Jamestown Mattress sells its products through various channels, including factory direct sales at their showrooms, wholesale and private label sales, and contract quilting for other manufacturers. This diverse approach helps the company reach a wide range of customers and maintain a strong market presence.

Future Plans

The company is actively working on expanding its reach through new initiatives such as creating a new website to sell mattresses nationwide via UPS or FedEx. This move aims to compete with online mattress retailers like Casper. Additionally, they are focusing on marketing mattress toppers to college students, which could attract a new demographic.

Community Engagement

Jamestown Mattress is involved in local community activities, such as participating in Rotary Club events and supporting local causes. This community engagement helps build a loyal customer base and reinforces the company's commitment to its hometown.

Frequently Asked Questions (FAQs)

What Makes Jamestown Mattress Unique?

Jamestown Mattress is unique due to its long history of handcrafting mattresses locally in Western New York. The company's commitment to quality, diverse product lines, and custom mattress options set it apart from other mattress manufacturers.

Where Can I Purchase Jamestown Mattress Products?

You can purchase Jamestown Mattress products directly from their 7 showrooms in Pennsylvania and Western New York, through wholesale and private label channels, or soon through their new website for nationwide shipping.

What Materials Are Used in Jamestown Mattress Products?

Jamestown Mattress uses a variety of materials, including conventional components like metal inner springs and polyurethane foam, as well as specialty materials such as gel copper graphic silver infused memory foam and 100% natural latex.

Does Jamestown Mattress Offer Custom Mattresses?

Yes, Jamestown Mattress offers custom mattress manufacturing. This service allows customers to tailor their mattresses to their specific needs, ensuring the best possible comfort and support.

What Are the Future Plans for Jamestown Mattress?

Jamestown Mattress is planning to expand its operations by adding new stores, implementing new technology for nationwide shipping, and developing new products like mattress toppers for college students.