33% Off Housekeep Vouchers, Discount Codes November 2024

About Housekeep

Housekeep, founded in 2014 by Avin Rabheru, has rapidly become the UK's largest home cleaning service. The company was established to address the inefficiencies in the home cleaning industry, where finding reliable cleaners and managing payments often posed challenges for both customers and cleaners. Housekeep leverages advanced technology to streamline the cleaning process, allowing users to book services easily and securely. With a mission to "own the home," Housekeep not only provides cleaning services but also connects customers with trusted tradespeople for various household tasks.

Key Features That Set Housekeep Apart

Housekeep offers several standout features that enhance the user experience:

• Seamless Booking Process: Customers can book cleaning services online or through a mobile app with just a few clicks. The platform allows users to schedule, reschedule, or skip cleans effortlessly.

• Local Cleaners: Housekeep employs local cleaners, optimizing travel routes to minimize costs and time for both cleaners and clients. This approach not only supports local economies but also reduces carbon footprints.

• Cashless Payments: The platform facilitates secure cashless transactions, eliminating the hassle of handling cash and ensuring timely payments for cleaners.

• Customer Management Tools: Users have access to comprehensive management tools that allow them to communicate directly with their assigned cleaner and manage their bookings effectively.

• High Standards of Service: Housekeep boasts an impressive average rating of 4.9 out of 5 stars from over one million cleans completed, reflecting its commitment to quality service.

Frequently Asked Questions

What areas does Housekeep serve?

Housekeep primarily operates in London but has been expanding its services across other regions in the UK. Customers can check the website for specific service areas.

How are cleaners vetted?

All Housekeepers undergo a thorough vetting process that includes background checks and interviews to ensure they meet the company's high standards of service quality and reliability.

Can I request the same cleaner each time?

Yes, customers have the option to request specific cleaners they prefer based on their previous experiences. This feature helps build rapport and ensures consistency in service quality.

What if I need to cancel or reschedule my cleaning?

Customers can easily cancel or reschedule their bookings through their online account or app without incurring penalties if done within a specified timeframe before the scheduled clean.

How does pricing work?

Housekeep's pricing is transparent and based on various factors such as the size of the property and the specific services requested. Customers can view pricing details during the booking process.

Housekeep continues to innovate within the home cleaning sector, aiming to provide a reliable solution for household chores while ensuring a positive experience for both customers and cleaners alike.