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About Hiatt Hardware

Hiatt Hardware is a prominent distributor of DIY hardware products, catering primarily to the UK and European markets. Established in 1982 and based in Birmingham, the company specializes in a wide range of products, including door handles, cabinet knobs, and security hardware. Hiatt Hardware is committed to providing high-quality items at reasonable prices, ensuring that style and functionality are accessible to everyone. With a focus on customer satisfaction, the company has earned an "Excellent" rating on Trustpilot, reflecting its dedication to service and product quality.

Key Features That Set Hiatt Hardware Apart

• Extensive Product Range: Hiatt Hardware offers over 1,000 products, including various styles of door furniture, cabinet handles, and security solutions, making it a one-stop shop for all DIY needs.

• Quality Assurance: The company prides itself on delivering high-quality products. Each item is designed with durability and style in mind, catering to both tradespeople and DIY enthusiasts.

• Seamless Shopping Experience: Hiatt Hardware emphasizes a smooth online shopping process, with features like same-day dispatch for orders placed before 3 PM and free shipping on orders over £75.

• Customer Support: The company provides robust customer support through live chat and phone, ensuring that customers can get assistance whenever needed.

• Promotions: Regular promotions, such as £10 off orders over £250, enhance the shopping experience and provide additional value to customers.

Frequently Asked Questions

What types of products does Hiatt Hardware offer?

Hiatt Hardware specializes in a wide range of DIY hardware products, including door handles, cabinet knobs, hinges, locks, and various ironmongery items.

How can I contact Hiatt Hardware for support?

Customers can reach Hiatt Hardware via live chat on their website, phone at 0800 0590 950, or email at [email protected]. Their support team is available Monday to Friday.

What is the return policy?

Hiatt Hardware offers a 30-day return policy, allowing customers to shop with confidence and return items if they do not meet expectations.

Is there a warranty on the products?

While specific warranty information was not detailed in the search results, Hiatt Hardware emphasizes quality assurance, suggesting that they stand behind their products.

How long does shipping take?

Hiatt Hardware provides same-day dispatch for orders placed before 3 PM, with next-working-day delivery available for many items, ensuring quick service for customers.

Are there any current promotions?

Hiatt Hardware frequently runs promotions, including discounts on larger orders and free shipping on qualifying purchases. Customers are encouraged to check the website for the latest offers.

By focusing on quality, customer satisfaction, and a broad product range, Hiatt Hardware continues to establish itself as a trusted name in the DIY hardware market.