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About Healthcare Pro

Healthcare Pro, formerly known as NRS Healthcare, is a leading online retailer specializing in independent living aids and healthcare products. Established in 1947, the brand has evolved significantly, now offering over 4,500 carefully selected products designed to enhance the quality of life for individuals with varying healthcare needs. With a strong commitment to professional expertise, Healthcare Pro integrates the services of in-house Occupational Therapists, providing tailored advice and support to customers. The rebranding reflects its mission to be the trusted source for healthcare professionals and individuals seeking reliable solutions for daily living.

Distinctive Attributes of Healthcare Pro

Healthcare Pro stands out in the healthcare market due to several key features:

• Extensive Product Range: The online store boasts a comprehensive selection of over 4,500 products, including personal care items, mobility aids, and equipment for various living environments such as bathrooms and kitchens.

• Professional Expertise: The brand employs a dedicated team of over 120 Occupational Therapists who provide expert guidance and support, ensuring that customers can make informed choices about their healthcare needs.

• User-Friendly Online Experience: The revamped website offers an intuitive shopping experience, allowing users to easily navigate through categories and access detailed product information.

• Home Living Consultation Service: This innovative service connects customers with qualified Occupational Therapists via video calls, providing personalized advice on maintaining independence and addressing specific challenges.

Frequently Asked Questions

What types of products does Healthcare Pro offer?

Healthcare Pro provides a wide range of independent living aids, including mobility equipment, bathroom safety products, personal care items, and kitchen aids, all designed to support individuals in maintaining their independence.

How can I access the Home Living Consultation Service?

Customers can schedule a consultation by visiting the Healthcare Pro website and selecting the Home Living Consultation Service option. Appointments can be conducted via WhatsApp, Zoom, or Microsoft Teams.

Is Healthcare Pro affiliated with the NHS?

Yes, Healthcare Pro is an official supplier to the NHS and public sector, ensuring that their products meet the necessary standards for quality and safety.

What is the return policy for products purchased from Healthcare Pro?

Healthcare Pro offers a return policy that allows customers to return items within a specified period if they are unsatisfied with their purchase. Detailed information about the return process can be found on their website.

How can I contact customer support?

Customers can reach Healthcare Pro's customer support team through the contact form available on their website, via email, or by phone. The team is dedicated to assisting customers with inquiries or issues related to their orders.

Healthcare Pro's commitment to quality, professional expertise, and customer satisfaction positions it as a leading choice for individuals seeking reliable independent living aids. With a focus on enhancing the customer experience and providing valuable resources, the brand continues to grow and adapt to the needs of its users.