$60 Off Hampton and Astley Discount Codes (19 Active) Nov 2024

Discovering Hampton and Astley

About Hampton and Astley

Founded in 2017 by Caroline, Hampton and Astley emerged from a desire to provide high-quality, luxury home products that exceed customer expectations. The brand specializes in stylish and functional items, including Egyptian cotton towels, luxurious bedding, and scented candles. With a commitment to quality and customer satisfaction, Hampton and Astley has quickly gained a reputation for delivering products that combine elegance with practicality. The company operates from Newcastle, Staffordshire, UK, and prides itself on offering exceptional service, including free UK delivery on orders over £200 and a 30-day satisfaction guarantee.

Unique Selling Points

Hampton and Astley distinguishes itself in the competitive homeware market through several standout features:

• Quality Materials: The brand uses premium Egyptian cotton for its towels and bedding, ensuring softness, durability, and superior absorbency. Their products are designed to provide a luxurious feel akin to five-star hotels at an accessible price point.

• Sustainability Focus: Many of their products are crafted from natural materials, such as their award-winning scented candles made from a blend of soy, rapeseed wax, and beeswax. This commitment to sustainability resonates with environmentally conscious consumers.

• Customer-Centric Policies: Hampton and Astley offers a 30-day trial period for its products along with a one-year warranty. This policy helps build trust with customers by allowing them to experience the quality of the products risk-free.

Frequently Asked Questions

What is the return policy?

Hampton and Astley offers a 30-day return policy for all products. If customers are not fully satisfied with their purchase, they can return it for a full refund or exchange within this period. A £5 returns fee applies for UK returns.

How long does delivery take?

For UK mainland orders under £200, delivery typically takes 3-5 days via Royal Mail or Yodel. Orders over £200 qualify for next-day delivery through FedEx at no additional charge. International deliveries may take 7-14 working days depending on the destination.

Are there any warranties on products?

Yes, all Hampton and Astley products come with a one-year warranty against manufacturing defects. This warranty reinforces the brand's commitment to quality assurance and customer satisfaction.

Can I track my order?

Yes, customers receive tracking information once their order has been dispatched. This allows them to monitor their shipment until it arrives at their designated address.

How can I contact customer service?

Customers can reach out to Hampton and Astley's customer service team via email at [email protected] or by calling 01782 916932 during business hours (Monday to Friday, 9 am - midday).

By focusing on quality craftsmanship, exceptional customer service, and sustainable practices, Hampton and Astley continues to carve out a niche in the luxury homeware market while ensuring that every customer feels valued and satisfied with their purchases.