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About Waitrose Garden

Waitrose Garden is an online gardening platform operated by Waitrose & Partners in collaboration with Crocus, a well-established plant supplier. Launched to cater to gardening enthusiasts, Waitrose Garden offers a diverse selection of high-quality plants, gardening tools, and accessories. The service emphasizes sustainability and customer satisfaction, ensuring that all products are carefully inspected before shipment. With a commitment to providing exceptional service and a wide range of gardening solutions, Waitrose Garden aims to inspire both novice and experienced gardeners alike.

Frequently Asked Questions

What is the delivery timeframe?
Most items marked as "in stock" are shipped within 3-5 working days, while bulbs and seeds typically ship within 2-3 working days. Customers are advised to allow an additional 3 working days for delivery after shipment.

Can I return my order?
Yes, customers can return items within 28 days of receipt if they contact customer service within 14 days of receiving their order. Conditions apply, such as ensuring items are undamaged and returned in original packaging.

Do you offer Click & Collect?
Currently, Waitrose Garden does not provide a Click & Collect service at physical Waitrose stores. All orders must be placed online through their website.

How does your packaging support sustainability?
Waitrose Garden is committed to environmentally friendly packaging practices by using minimal materials and prioritizing recycled options wherever possible. They avoid sending invoices with deliveries to reduce paper waste.

In summary, Waitrose Garden stands out in the online gardening market due to its commitment to quality, sustainability, and customer satisfaction. With an extensive range of products and positive user feedback, it serves as an excellent resource for both novice and seasoned gardeners looking to enhance their outdoor spaces.