60% Off FTD Vouchers, Discount Codes (10 Active) Nov 2024

About FTD

FTD, or Florists' Transworld Delivery, is a renowned floral delivery service that has been a cornerstone of the floral industry since its inception in 1910. Originally established as a cooperative of ten florists, FTD revolutionized flower delivery by utilizing telegraph technology to facilitate same-day service. Today, FTD operates a vast network of local florists across the United States and beyond, offering handcrafted floral arrangements for various occasions. The brand emphasizes supporting small businesses and providing customers with meaningful gifting experiences through its updated website and rebranding efforts.

Key Features That Set FTD Apart

Unique Florist Network

One of FTD's standout features is its extensive network of local florists. Unlike larger retailers that prioritize speed and convenience, FTD focuses on delivering handcrafted arrangements created by local artisans. This approach not only supports small businesses but also ensures that each bouquet is made with care and attention to detail.

Comprehensive Online Experience

FTD has revamped its online shopping platform to enhance user experience. The new website, powered by Shopify, offers an intuitive interface that simplifies the ordering process. With features like same-day delivery options and a wide selection of floral arrangements, customers can easily find the perfect gift for any occasion.

Commitment to Quality

The brand's commitment to quality is evident in its partnerships with skilled florists who adhere to high standards of craftsmanship. Each arrangement is designed to reflect the unique style of the local florist, ensuring that customers receive fresh and beautiful flowers.

Frequently Asked Questions

What types of products does FTD offer?

FTD provides a wide range of floral arrangements for various occasions including birthdays, anniversaries, weddings, and sympathy events. In addition to flowers, they also offer gift baskets, plants, and personalized gifts.

How does same-day delivery work?

FTD's same-day delivery service is available in select areas when orders are placed before a specified cut-off time. Customers can check availability for their location during the checkout process.

Can I customize my order?

Yes! Customers can customize their floral arrangements by selecting specific flowers or themes based on personal preferences or occasion requirements.

What if I have an issue with my order?

FTD encourages customers to reach out to their customer service team for any issues related to orders or deliveries. They offer support via phone and email to address concerns promptly.

How can I track my order?

After placing an order, customers receive a confirmation email containing tracking information. This allows them to monitor the status of their delivery in real-time.

By focusing on quality craftsmanship, a robust florist network, and an improved online shopping experience, FTD continues to evolve while honoring its rich heritage in the floral industry.