40% Off Fitstore24.com Discount Codes (1 Active) Nov 2024

About Fitstore24.com

Fitstore24.com is Austria's largest online retailer specializing in bicycles and fitness equipment, established in 1996. The company, founded by cycling enthusiast Werner Zanier, has built a reputation for offering a wide range of products, including mountain bikes, e-bikes, and various fitness gear. With a commitment to customer satisfaction, Fitstore24 provides expert advice and extensive product information, ensuring that customers can make informed decisions. Their services extend beyond sales, offering delivery and assembly options to enhance the shopping experience.

Unique Selling Points

Fitstore24.com stands out in the competitive online marketplace through several key features:

• Extensive Product Range: The store boasts over 10,000 products, including various types of bicycles (mountain, road, e-bikes) and fitness equipment. This vast selection caters to diverse customer needs.

• Expert Consultation: Customers benefit from knowledgeable staff who provide personalized advice via phone or email. The website also features a blog with tips and reviews to assist buyers.

• Fast and Reliable Delivery: Fitstore24 is known for its efficient logistics, ensuring quick order processing and delivery. Free shipping is available for orders over €150 within Austria.

• Customer-Centric Services: The company offers a 14-day return policy with free return shipping, alongside financing options to make purchases more accessible.

Frequently Asked Questions

How can I contact Fitstore24?

Fitstore24 offers several contact methods including phone support available Monday to Friday from 9 AM to 5 PM and Saturday from 9 AM to 1 PM. They also provide email support and a live chat option on their website for immediate assistance.

What is the return policy?

Customers can return products within 14 days of receipt at no cost. Fitstore24 arranges for return shipping, ensuring a hassle-free process for customers who need to exchange or return items.

What payment methods are accepted?

Fitstore24 supports various payment options such as credit cards (Visa, Mastercard), PayPal, bank transfers, and cash on delivery within specific regions. This flexibility allows customers to choose their preferred payment method during checkout.

Is assembly service available?

Yes, Fitstore24 provides delivery and assembly services for both bicycles and fitness equipment. This service is particularly beneficial for customers who may not be comfortable assembling products themselves.

Are there any warranties on products?

Most products sold by Fitstore24 come with manufacturer warranties. Customers are encouraged to check specific warranty details on product pages or inquire directly with customer service for more information.

In summary, Fitstore24.com is a comprehensive online destination for cycling enthusiasts and fitness aficionados in Austria. With its extensive product offerings and commitment to customer service, it continues to attract a diverse clientele while also facing challenges that need addressing in its after-sales support.