$500 Off Ferns N Petals Discount Codes (7 Active) Dec 2024

About Ferns N Petals

Ferns N Petals, now rebranded as FNP, began its journey in 1994 with a single flower shop in Delhi, founded by Vikaas Gutgutia. Over the years, it has transformed into India's largest floral and gifting brand, pioneering the online flower delivery service in 2002. The brand has expanded its offerings beyond flowers to include cakes, plants, personalized gifts, and chocolates, positioning itself as a comprehensive gifting solution. This evolution reflects its commitment to celebrating emotions through gifting, making it a go-to choice for various occasions.

Key Features That Set FNP Apart

FNP stands out in the gifting industry due to several unique features:

• Diverse Product Range: Initially focused on floral arrangements, FNP has diversified into multiple categories such as cakes, plants, and personalized gifts. This variety caters to a wide range of customer preferences and occasions.

• User-Friendly Online Platform: The website offers an intuitive shopping experience with easy navigation and a seamless checkout process. Customers can browse products by occasion, category, or even specific themes.

• Same-Day Delivery: FNP provides same-day delivery services across various locations in India, ensuring that customers can send gifts on short notice.

• Quality Assurance: The brand emphasizes quality by sourcing fresh flowers and high-quality products, which is crucial for maintaining customer satisfaction.

• Customizable Options: Customers can personalize gifts with messages or custom designs, adding a personal touch that enhances the gifting experience.

Frequently Asked Questions

What types of products does FNP offer?

FNP offers a wide range of products including fresh flowers, cakes, personalized gifts, plants, chocolates, and more. This extensive selection caters to various occasions such as birthdays, anniversaries, weddings, and festivals.

How does FNP ensure product quality?

FNP sources its flowers from trusted suppliers and maintains strict quality control measures to ensure freshness. They also have a dedicated team that inspects products before dispatching them to customers.

What is the delivery policy?

FNP provides same-day delivery services in many locations across India. Customers can choose specific delivery slots during checkout for added convenience.

How can I track my order?

Customers can track their orders through the FNP website or mobile app by entering their order number. Notifications are also sent via email or SMS regarding order status updates.

Is there a return policy?

Yes, FNP has a return policy that allows customers to request returns for damaged or incorrect items within a specified timeframe. Customers should contact customer service for assistance with returns or exchanges.

By focusing on quality products and exceptional customer service while evolving its brand identity to meet diverse gifting needs, FNP continues to solidify its position as a leader in the floral and gifting industry.