$40 Off ESE Direct Vouchers, Discount Codes January 2025

About ESE Direct

ESE Direct, originally established as Eastern Storage Equipment Ltd in 1975 by Brian Francis, has evolved into a prominent supplier of industrial and commercial products in the UK. With a catalog boasting over 20,000 items, including shelving, racking, workplace furniture, and safety equipment, ESE Direct caters to a diverse clientele ranging from public sector organizations to private businesses and charities. The company prides itself on exceptional customer service, evidenced by its Feefo Platinum Trusted Service Award and a commitment to competitive pricing. ESE Direct continues to thrive in the online marketplace, with over 80% of its sales occurring through its secure website.

Distinctive Attributes of ESE Direct

ESE Direct stands out in the competitive landscape of industrial supplies due to several key features:

• Extensive Product Range: With over 20,000 products available, customers can find everything from COSHH cabinets to rubber matting and workbenches.
• Customer-Centric Approach: The company emphasizes customer satisfaction through dedicated account managers and a robust support system that includes phone, email, live chat, and even traditional mail.
• Competitive Pricing: ESE Direct promises to match or beat any competitor's price on carriage paid products, ensuring value for money.
• Free Delivery: Orders over £50 qualify for free shipping, enhancing the overall shopping experience for customers.
• Expert Support: An award-winning team of product experts is available for assistance, ensuring that customers receive informed guidance when making purchases.

Frequently Asked Questions

What types of products does ESE Direct offer?

ESE Direct specializes in a wide range of industrial products including shelving systems, racking solutions, workplace furniture, safety equipment, and first aid supplies.

How can I contact customer support?

Customers can reach out via phone at 0808 258 0375, through email, live chat on their website, or even traditional mail for inquiries or assistance.

Is there a minimum order requirement for free delivery?

Yes, free delivery is available on orders over £50 within the UK.

Can I return items if they are not suitable?

ESE Direct has a straightforward returns policy that allows customers to return unsuitable items within a specified timeframe for a refund or exchange.

Does ESE Direct offer international shipping?

Currently, ESE Direct primarily serves the UK market; international shipping options may be limited or unavailable.

By focusing on quality products and exceptional customer service while maintaining competitive pricing strategies, ESE Direct continues to solidify its position as a leader in the industrial supply sector.