DFDS: Northern Europe's Leading Transport Provider

About DFDS

DFDS is a Danish shipping and logistics company that has been operating since 1866. As Northern Europe's largest integrated shipping and logistics company, DFDS connects 20+ countries through its extensive ferry route network and logistics solutions. With over 14,000 employees and a revenue of DKK 28bn, DFDS transports freight units and around 5 million passengers annually on its 30 routes. The company offers a wide range of services, from ferry transport to complex logistics solutions, helping customers grow since its inception.

Standout Features

Extensive Ferry Route Network

DFDS operates an extensive network of 30 ferry routes across Northern Europe, connecting countries and regions with each other. The company's unique infrastructure allows it to efficiently transport freight units and passengers between destinations.

Diverse Logistics Solutions

In addition to its ferry services, DFDS offers a wide range of logistics solutions tailored to customer needs. These solutions range from door-to-door transports of full loads to complex logistics for major industries, leveraging the company's extensive regional coverage.

Commitment to Sustainability

DFDS is committed to reducing its environmental impact and has set ambitious targets to achieve net-zero greenhouse gas emissions by 2050. The company's "Moving to Green" strategy outlines its plans to transition to more sustainable operations, including investments in new technologies and alternative fuels.

User Reviews

DFDS has generally positive reviews from customers across various platforms. On Trustpilot, the company has a rating of 4.2 out of 5 based on over 1,000 reviews, with many customers praising the reliability and efficiency of its services. On its own website, DFDS showcases testimonials from satisfied customers, highlighting the company's ability to meet their logistics needs.

However, some customers have reported occasional delays or issues with communication, particularly during peak travel seasons. DFDS acknowledges these challenges and is continuously working to improve its customer service and operational efficiency.

Promotion and Loyalty Program

DFDS offers a variety of promotions and discounts to attract new customers and retain existing ones. These include seasonal sales, early booking discounts, and special offers for specific routes or travel periods. The company also operates a loyalty program called DFDS Club, which rewards frequent travelers with points that can be redeemed for future bookings or other benefits.

FAQs

What types of freight services does DFDS offer?

DFDS offers a range of freight services, including Ro-Ro shipping, trailer systems, lift unit systems, and special and project cargo transport.

Can I book passenger travel with DFDS?

Yes, DFDS offers passenger travel on select routes, allowing travelers to experience Europe by ferry. Passengers can book their travel directly through the DFDS website or through authorized travel agents.

Does DFDS offer logistics services beyond its ferry routes?

Yes, DFDS Logistics provides freight and logistics services throughout Europe, with trailers, containers, and rail transport solutions.

How can I become a DFDS employee?

DFDS offers a range of career opportunities at all levels, both on land and at sea, in its international environment. Interested candidates can explore current job openings on the DFDS careers page.

What is DFDS' commitment to sustainability?

DFDS has set a goal to achieve net-zero greenhouse gas emissions by 2050 and has outlined its "Moving to Green" strategy to transition to more sustainable operations, including investments in new technologies and alternative fuels.