50% Off Desser Vouchers, Discount Codes November 2024

Desser: Crafting Timeless Elegance for Your Home

About Desser

Desser is a renowned British furniture brand with a rich heritage dating back to 1919. Founded by Isaac Desser, a young soldier returning from World War I, the company has since grown into a four-generational family business known for its exquisite rattan furniture and upholstery. Desser's commitment to quality, craftsmanship, and timeless design has made it a trusted name in the world of home furnishings.

Standout Features: Rattan Furniture and Upholstery

Desser's standout features include their stunning range of rattan furniture and high-quality upholstery fabrics. Their rattan pieces, such as the Desser Adult Rattan Loom Chair, combine elegance and sophistication, adding a touch of luxury to any space. Desser's upholstery fabrics boast a high thread count and are available in a variety of patterns, colors, and grades, allowing customers to customize their furniture to suit their unique style.

User Reviews: Satisfied Customers Praise Desser's Quality and Service

Desser has consistently received positive feedback from satisfied customers. On their website, customers praise the brand's attention to detail, high-quality materials, and exceptional customer service. One reviewer states, "The chair is beautifully made and looks stunning in our conservatory. The service from Desser was excellent, and the delivery was very prompt."

Trustpilot reviews also reflect Desser's commitment to customer satisfaction, with an average rating of 4.6 out of 5 stars. Customers appreciate the brand's responsiveness to inquiries and the ease of the ordering process. As one reviewer notes, "Excellent service from start to finish. The team were very helpful and knowledgeable, and the delivery was prompt and efficient."

Promotion and Loyalty Program: Exclusive Offers and Rewards

Desser offers a range of promotions and discounts throughout the year, allowing customers to save on their favorite pieces. By signing up for their newsletter, customers can stay informed about the latest offers and be the first to know about new product launches.

While Desser does not currently have a formal loyalty program, their commitment to customer satisfaction and repeat business is evident in their customer reviews and the longevity of the brand.

FAQs: Addressing Common Questions

Q: What materials are used in Desser's furniture? A: Desser primarily uses rattan, a sustainable and durable material, in their furniture. They also offer upholstered pieces with high-quality fabrics.

Q: How do I care for my Desser furniture? A: Desser provides detailed care instructions for their furniture, recommending regular dusting and cleaning with a soft cloth and mild soap and water. It's essential to avoid harsh chemicals or abrasive cleaners.

Q: What is Desser's delivery policy? A: Desser offers free delivery on all orders within the UK mainland. Delivery times may vary depending on the item and location. Customers can track their order through the provided tracking number.

Q: Does Desser offer a warranty on their products? A: Yes, Desser provides a warranty on their furniture, which varies depending on the product. Customers can find specific warranty information for each item on the product page or by contacting Desser's customer service team.

Q: Can I return my Desser purchase if I'm not satisfied? A: Desser has a 14-day return policy, allowing customers to return their purchase for a full refund or exchange if they are not completely satisfied. Customers are responsible for the return shipping costs unless the item is faulty or not as described.