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About Cupkin

Cupkin is a brand that originated as a side project by its founders, Max and Soo Jin, to demonstrate to their daughters the value of grit and determination. The idea was simple yet ambitious: to create safe, quality products that make parenting easier. Since its inception, Cupkin has grown significantly, driven by a strong commitment to producing CPSC-compliant and rigorously tested products. The brand's philosophy is built around four core principles: Dream Fiercely, Act Boldly, Live Purposefully, and Serve Bravely, reflecting their dedication to innovation, integrity, and customer satisfaction.

Standout Features

Cupkin's products are designed with several standout features that set them apart in the market:

• Double-Walled Stainless Steel Construction: Their children's cups are made from double-walled stainless steel, ensuring that liquids inside the cup are not exposed to lead, even if the bottom seal contains it. This design also helps in maintaining the temperature of the liquid.
• Safety and Compliance: Cupkin's products are tested by US CPSC-accredited labs to ensure they meet stringent safety standards. Despite a recent recall due to lead contamination in the sealing dot, the company has been proactive in addressing the issue and redesigning their products.
• Innovative Design: The cups feature a re-engineered straw holder to prevent straws from being pulled out easily, and they use a stronger polymer for shatterproof properties. These innovations are driven by customer feedback, showcasing the brand's commitment to continuous improvement.
• Variety and Customization: Cupkin offers a range of colors and sizes, including 8 oz and 12 oz kids cups, as well as larger tumblers. This variety caters to different needs and preferences, making their products appealing to a broader audience.

Frequently Asked Questions

Where are Cupkin products manufactured?

Cupkin products are manufactured in China by Loncin Bottle Co., located in Yongkang City, Zhejiang Province.

Are Cupkin products safe for children?

Despite a recent recall due to lead contamination in the sealing dot, Cupkin's products are generally designed with safety in mind. The company has taken steps to address the issue and ensure future products meet safety standards.

How do I get a refund or replacement for recalled products?

Consumers can submit a refund or replacement request through Cupkin's website by filling out the submission form. The process involves providing name, address, and order ID for verification.

What is Cupkin's long-term vision?

Cupkin's long-term vision includes expanding their product line while maintaining a strong commitment to safety and quality. They aim to provide unforgettable experiences for parents and children through their products and other initiatives.

Is Cupkin open to new product ideas?

Yes, Cupkin is open to hearing new product ideas from customers. Their philosophy of "Dream Fiercely" and "Act Boldly" reflects their willingness to innovate and challenge the status quo.

By focusing on safety, innovation, and customer feedback, Cupkin has established itself as a brand that values both quality and transparency, making it a trusted choice for many parents.