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Overview of Create and Craft

Create and Craft, established in 2003, is a premier crafting channel based in the UK, offering a diverse range of products and resources for crafting enthusiasts. Initially launched as a sister channel to Ideal World, it quickly became the first 24-hour craft channel in the UK. The brand has evolved significantly over the years, expanding its reach through television, online platforms, and social media, catering to a vibrant community of crafters. With a focus on creativity and innovation, Create and Craft provides not only products but also inspiration and education for crafters at all skill levels.

Distinctive Features of Create and Craft

Wide Range of Products
Create and Craft offers an extensive selection of crafting supplies, including paper crafting, sewing materials, home décor items, and more. Their inventory features well-known brands and exclusive products that are often not available elsewhere.

Live Shopping Events
The brand has embraced modern retail trends by integrating live shopping events into their strategy. These events allow customers to interact with hosts in real-time, ask questions, and see products demonstrated live. This innovative approach has significantly increased customer engagement and sales.

Online Community Engagement
Create and Craft maintains a robust online presence with over 300,000 followers on social media platforms like Facebook and Instagram. They actively engage their audience through contests, giveaways, and interactive live sessions that not only showcase products but also foster a sense of community among crafters.

Frequently Asked Questions

What types of crafts does Create and Craft specialize in?
Create and Craft specializes in a wide array of crafts including paper crafting, sewing, knitting, home décor projects, and more. They cater to both beginners and experienced crafters.

How can I participate in live shopping events?
Customers can participate in live shopping events by tuning into Create and Craft's broadcasts on their website or social media channels during scheduled times. Interaction is encouraged through comments and questions.

Is there a membership fee for the loyalty program?
No membership fee is required to join the loyalty program; customers simply need to sign up on the Create and Craft website to start earning points on their purchases.

What is the return policy for products purchased?
Create and Craft offers a standard return policy allowing customers to return items within a specified period if they are unsatisfied with their purchase. Specific details can be found on their website.

How can I contact customer service?
Customer service can be contacted via email or through their website's contact form. They also have a dedicated phone line for immediate assistance.

Create and Craft continues to innovate within the crafting industry by combining traditional retail methods with modern digital strategies. Their commitment to quality products, customer engagement, and community building makes them a standout brand in the crafting world.