38% Off Cotswold Outdoor Vouchers, Discount Codes Nov 2024

About Cotswold Outdoor

Cotswold Outdoor, established in 1974, is a prominent outdoor recreation retailer in the United Kingdom and the Republic of Ireland. Founded by Tony Ingham and Charlie Barwell, the company began in a garage near the Cotswold Water Park, selling camping accessories. Over the decades, it has evolved into a multi-channel retailer with 79 stores and a robust online presence, offering a wide range of outdoor clothing, camping gear, and climbing equipment. Cotswold Outdoor is recognized for its commitment to quality and expert customer service, making it a trusted choice for outdoor enthusiasts.

Distinctive Features of Cotswold Outdoor

Cotswold Outdoor stands out in the competitive outdoor retail market due to several key features:

• Expert Staff: The company prides itself on having knowledgeable staff who provide personalized advice based on extensive outdoor experience. This ensures customers receive tailored recommendations for their adventures.

• Diverse Product Range: Cotswold Outdoor offers an extensive selection of high-quality products from leading brands like The North Face, Rab, and Berghaus. Their inventory includes everything from hiking boots to camping equipment.

• Sustainability Initiatives: The brand is committed to minimizing its environmental impact through sustainable practices, including offering recycled materials and ethically sourced products.

• In-Store Services: They provide free services such as boot fittings and kit talks for clubs preparing for expeditions, enhancing the customer experience beyond just retail.

Frequently Asked Questions

What types of products does Cotswold Outdoor sell?

Cotswold Outdoor offers a comprehensive range of outdoor gear including clothing, footwear, tents, sleeping bags, and accessories suitable for various outdoor activities like hiking, camping, and climbing.

How can I contact customer service?

Customers can reach Cotswold Outdoor's customer service via phone or email. They also have an online chat feature available on their website for immediate assistance.

Does Cotswold Outdoor offer a price match guarantee?

Yes, Cotswold Outdoor provides a price match guarantee to ensure customers receive the best value. If you find a lower price on an identical item from another retailer, they will match it.

What is the return policy?

Cotswold Outdoor has a flexible return policy allowing customers to return items within 30 days for a full refund or exchange as long as items are unused and in original packaging.

Are there any membership benefits?

Yes! Members of Cotswold Outdoor's loyalty program enjoy exclusive discounts, early access to sales, and additional rewards points on purchases.

Cotswold Outdoor continues to be a leader in the outdoor retail space by combining quality products with exceptional customer service and sustainability efforts. Whether you're an experienced adventurer or just starting out, Cotswold Outdoor aims to equip you with everything you need for your next outdoor journey.