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About Community Fibre

Community Fibre, established in 2010, is a prominent broadband provider based in London, specializing in 100% full-fibre broadband services. The company has rapidly grown to become London’s largest and fastest provider, delivering reliable and high-speed internet to both residents and businesses. With a commitment to affordability and sustainability, Community Fibre aims to bridge the digital divide by offering exceptional service at competitive prices, ensuring that all communities have access to the internet they need.

Key Features That Set Community Fibre Apart

Unmatched Speed and Reliability

Community Fibre boasts some of the fastest broadband speeds available in London, with packages offering up to 3 Gbps. Their network operates with over 99.9% uptime, ensuring minimal disruptions and peak-time slowdowns. This reliability is a significant draw for users who require consistent internet performance for activities such as streaming, gaming, and remote work.

Affordable Pricing Structure

Community Fibre offers competitive pricing, starting from just £20 per month for their basic packages. Notably, there are no hidden fees like line rental, and customers can enjoy unlimited data usage. The pricing model includes a transparent increase of only £4 at the end of the contract term, making it easier for customers to budget their expenses.

Community Engagement and Support

The company is dedicated to giving back to the communities it serves. They provide free 1 Gbps connections to community spaces and offer training programs aimed at enhancing digital skills among local residents. This initiative not only promotes digital inclusion but also fosters a sense of community.

Frequently Asked Questions

What types of broadband packages does Community Fibre offer?

Community Fibre provides a range of packages with varying speeds from 150 Mbps up to 3 Gbps. All packages come with unlimited data usage and no line rental fees.

How does Community Fibre ensure network reliability?

The company operates its own dedicated fibre optic network designed for high performance and reliability. This infrastructure allows them to maintain over 99.9% uptime across their services.

Is there a contract commitment?

Yes, Community Fibre typically offers contracts that can range from 12 to 24 months. However, they have clear policies regarding price increases at the end of the contract term.

What should I do if I experience issues with my service?

Customers can reach out to Community Fibre's customer support through various channels including phone and email. Many users report satisfactory experiences when resolving issues through their support team.

Are there any installation fees?

Community Fibre does not charge installation fees for standard setups; however, additional charges may apply for complex installations or extra equipment.

In summary, Community Fibre stands out as a leading broadband provider in London due to its commitment to speed, reliability, affordability, and community engagement. With an increasing number of satisfied customers and ongoing efforts to improve service quality, it continues to be a strong contender in the competitive broadband market.