$99 Off Coastal.com Discount Codes (4 Active) November 2024

About Coastal.com

Coastal.com is an online retailer specializing in eyewear, including contact lenses, sunglasses, and eyeglass frames. Originally known as Coastal Contacts, the brand underwent a significant transformation after merging with ContactsDirect in 2021. This merger streamlined its offerings primarily to contact lenses and accessories. Coastal.com was part of Luxottica Eyewear, a leading global eyewear company, which allowed it to leverage a wider range of products and services while focusing on customer convenience and satisfaction.

Distinctive Features of Coastal.com

Wide Selection of Contact Lenses
Coastal.com offers an extensive range of contact lenses from reputable brands such as Acuvue, Biofinity, and Air Optix. This variety ensures that customers can find the right lenses for their specific needs, whether they require daily disposables or specialized options.

User-Friendly Shopping Experience
The website is designed for ease of use, allowing customers to quickly navigate through products and make purchases efficiently. The checkout process is straightforward, and customers can upload their prescriptions directly for faster service.

Customer Support and Resources
Coastal.com provides robust customer support, including live chat options and comprehensive FAQs. They also offer educational resources about eye care and lens usage, enhancing the shopping experience for both new and returning customers.

Frequently Asked Questions

What types of products does Coastal.com offer?
Coastal.com primarily specializes in contact lenses but also offers lens care solutions and accessories.

How do I place an order?
Customers can place orders directly on the Coastal.com website by selecting their desired products and following the checkout process. It is essential to upload or provide a valid prescription during this process.

What should I do if I have issues with my order?
If you encounter any problems with your order, Coastal.com provides customer support through various channels including email and live chat. They encourage customers to reach out promptly for assistance.

Can I still buy eyeglasses from Coastal?
No, since the merger with ContactsDirect, Coastal.com no longer sells eyeglasses or frames. Customers looking for these products are directed to other retailers under the Luxottica umbrella.

Is there a return policy?
Yes, Coastal.com has a return policy that allows customers to return unopened items within a specified period for a refund or exchange. It’s advisable to check their website for detailed terms regarding returns.

In summary, Coastal.com has evolved significantly through its merger with ContactsDirect, focusing primarily on providing high-quality contact lenses and exceptional customer service while maintaining competitive pricing and user-friendly shopping experiences.