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About Charles Clinkard

Founded in 1924 by Charles and Eveline Clinkard, the brand has grown from a single shoe shop in Middlesbrough into a prominent footwear retailer with 33 stores across the UK. The Clinkard family continues to manage the business, emphasizing high-quality products and exceptional customer service. Over nearly a century, Charles Clinkard has established itself as a trusted name in footwear, catering to men, women, and children while maintaining a commitment to craftsmanship and community values.

Key Features That Set Charles Clinkard Apart

Heritage and Craftsmanship
Charles Clinkard's rich history is reflected in its dedication to quality craftsmanship. The brand sources shoes from reputable manufacturers, ensuring that each pair meets high standards of durability and comfort. This commitment to quality has earned them numerous accolades over the years, including recognition as the Best Footwear Multiple Retailer.

Diverse Product Range
The company offers an extensive selection of footwear brands such as Ugg, Converse, Gabor, and Birkenstock. In addition to shoes, customers can find accessories like shoecare products, handbags, and umbrellas, making it a one-stop shop for all footwear needs.

Customer-Centric Approach
Charles Clinkard prides itself on its customer service. The staff is trained to provide personalized fitting experiences, particularly for children's shoes, reflecting Eveline Clinkard's original passion for ensuring proper fit. This focus on customer satisfaction is evident in their loyalty programs and promotions.

Frequently Asked Questions

What types of footwear does Charles Clinkard offer?
Charles Clinkard provides a wide range of footwear options for men, women, and children, including casual shoes, formal wear, boots, sandals, and sports shoes from various well-known brands.

How can I find my nearest store?
Customers can easily locate their nearest Charles Clinkard store using the postcode lookup tool available on their website's homepage.

What is the return policy?
Charles Clinkard has a customer-friendly return policy that allows returns within a specified period if the items are unworn and in their original packaging. Customers are encouraged to check specific return guidelines on the website or inquire in-store.

Do they offer international shipping?
Yes, Charles Clinkard provides international shipping options for customers outside the UK. Shipping costs and delivery times vary depending on the destination.

How can I join the loyalty program?
Joining the loyalty program is simple; customers can sign up during checkout on the website or in-store. Once enrolled, they can start earning points immediately on eligible purchases.

By focusing on quality products, exceptional customer service, and community engagement through promotions and loyalty programs, Charles Clinkard continues to thrive as a beloved footwear retailer in the UK.