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About CATLINK

CATLINK is an innovative pet care brand founded in 2017, dedicated to revolutionizing the way cat owners care for their feline companions. The company's mission is to create a seamless Internet of Things (IoT) ecosystem that connects people, pets, and technology. This vision is encapsulated in their motto, "LINK EVERYTHING FOR CAT'S LIFE," which drives their commitment to enhancing pets' health and happiness through cutting-edge technology. CATLINK's journey began with a humble intention to establish a small yet remarkable company, but it quickly evolved into a life-saving endeavor when their smart litter box helped detect a health issue in a cat in Thailand, solidifying their purpose.

Standout Features of CATLINK Products

CATLINK's product line is distinguished by several standout features that set it apart in the smart pet supplies market.

• Intelligent and Automated: CATLINK's products, such as the smart cat litter box, go beyond mere automation by incorporating features like IoT connectivity, Wi-Fi integration, and remote control via smartphones. This allows owners to monitor their cat's health data and receive timely advice and alerts.
• Health Monitoring: The Catlink App records every toileting behavior, including the cat's weight, toilet usage time, and frequency. This data helps track the cat's health, and in case of any abnormalities, the app sends notifications to the owner.
• Safety and Convenience: The litter boxes are equipped with multiple safety features, including infrared sensing, weight sensing, anti-blocking rotation, and anti-pinching functions. They also offer various cleaning modes (automatic, scheduled, manual, and emptying) and a sealed waste bin to reduce odors and litter tracking.
• User-Friendly Design: Products like the CATLINK Lite are designed with mobility in mind, featuring wheels for easy movement and a compact footprint ideal for small living spaces. Despite their smaller size, these products maintain ample space for the cat's comfort.

Frequently Asked Questions (FAQs)

Does the Catlink Smart Litter Box work with any type of cat litter?

The Catlink Smart Litter Box is designed to work with a variety of cat litters, but it is most effective when used with specific types that are compatible with its features. For optimal performance, it is recommended to use litters that are designed to minimize dust and odor, such as those from Skoon Cat Litter.

How does the health monitoring feature work?

The health monitoring feature in CATLINK's products uses an app to record every toileting behavior of the cat, including weight, toilet usage time, and frequency. This data is analyzed to track the cat's health, and any abnormalities trigger timely notifications to the owner. The app collaborates with veterinarians and leverages artificial intelligence and big data technology to ensure accurate and reliable health analysis and recommendations.

What safety features are included in CATLINK's products?

CATLINK's products, such as the smart cat litter box, include several safety features. These include infrared sensing, weight sensing, anti-blocking rotation, and anti-pinching functions. The rotating shovel method used in the litter box ensures there are no pinch points, guaranteeing the cat's safety.

Can multiple users manage the same litter box?

Yes, the Catlink App allows multiple users to connect to a single litter box, enabling shared management and monitoring of the cat's health and litter box usage.

What is the return policy for CATLINK products?

CATLINK offers a 30-day satisfaction guarantee. If a customer is not satisfied with the product, they can return it within 30 days for a complete refund. However, shipping charges for the return are the customer's responsibility, and this policy only applies to products purchased directly from the official website.