20% Off CableChick.com.au Vouchers, Discount Codes Nov 2024

About CableChick.com.au

CableChick.com.au, established in 2006 by entrepreneur Stephen Holmes, has grown into Australia's leading specialist in computer and AV cables, switches, and accessories. Starting from a small passion-driven venture, Cable Chick has expanded significantly, moving from its initial warehouse in Hemmant to a larger facility in Capalaba in 2011, and most recently to Cleveland in June 2022. This latest move has enabled the company to enhance its product range and logistics, solidifying its position as a market leader.

Standout Features

Cable Chick stands out in the market for several key reasons:

• High-Quality Products: Cable Chick is renowned for offering high-quality cables and accessories, backed by a 5-year warranty. This commitment to quality ensures that customers receive reliable products that meet or exceed their technical specifications.
• Competitive Pricing: The company offers competitive prices without compromising on service quality. This balance of affordability and excellence has made Cable Chick a preferred choice for both individual consumers and large-scale institutions such as universities, government facilities, and health organizations.
• Fast Dispatch and Shipping: Cable Chick prides itself on fast dispatch, with same-day shipping available for orders placed before 2 PM AEST. This ensures that customers receive their products quickly, which is particularly beneficial for urgent needs.
• Local Team and Customer Service: The success of Cable Chick is largely attributed to its dedicated local team, which provides outstanding customer service. This focus on customer satisfaction has helped build a loyal customer base.

FAQs

General Questions

• What is Cable Chick's return policy?

• Cable Chick has a detailed returns policy outlined on their website. If a product does not meet the buyer's requirements, they can return it, but the buyer must ensure the product is in its original condition and packaging. The company does not accept returns based on differences in color, material, styling, or design that do not impact the product's fitness for use.

• How does shipping work?

• Cable Chick offers low-cost shipping across Australia, with a flat rate of $10. Orders placed before 2 PM AEST are dispatched on the same business day.

• What is the warranty on Cable Chick's products?

• Cable Chick provides a 5-year warranty on its products, ensuring that customers receive reliable and durable cables and accessories.

Product-Related Questions

• How accurate are the product descriptions and images?

• Cable Chick strives to provide accurate descriptions and images of its products. However, the company notes that there may be variations in color, material, styling, or design that do not affect the product's functionality. Customers are encouraged to contact Cable Chick directly if these aspects are critical to their intended use.

• Can I trust the quality of the cables?

• Yes, Cable Chick is known for its high-quality cables, which are designed to meet or exceed their listed technical specifications. The company's commitment to quality is backed by a 5-year warranty.

Ordering and Payment

• How do I place an order?

• Orders can be placed through the Cable Chick website, over the phone, or in-store. The company emphasizes that orders made outside these channels will not be recognized.

• What payment methods are accepted?

• Cable Chick accepts various payment methods, including secure online payments. For more details, customers can refer to the payment information section on the website.

By understanding these aspects, customers can make informed decisions and take full advantage of what Cable Chick has to offer, ensuring a satisfying shopping experience.