£150 Off Boxt Vouchers, Discount Codes November 2024

About Boxt

BOXT is a UK-based innovative company that has transformed the boiler purchasing process by providing a seamless online platform for buying heating solutions. Founded in 2017 by industry veterans, BOXT aims to bring price transparency and ease of purchase to a historically complex market. With a commitment to customer satisfaction, the company offers fixed prices and a straightforward buying experience, making it the largest online boiler retailer in the UK. Their approach not only simplifies the process but also ensures that customers receive high-quality products and services from certified Gas Safe engineers.

Unique Selling Points

Innovative Online Platform

One of BOXT's standout features is its user-friendly online platform that allows customers to select and purchase boilers with ease. The website provides detailed product descriptions, installation options, and transparent pricing, enabling customers to make informed decisions without the pressure of traditional sales tactics. This digital-first approach sets BOXT apart from traditional boiler retailers.

Fixed Pricing Model

BOXT offers a fixed price guarantee, meaning that once a customer selects their boiler and installation date, the price will not change. This transparency is crucial in an industry often criticized for hidden fees and unpredictable costs. Customers appreciate knowing exactly what they will pay upfront, fostering trust and loyalty.

Flexible Payment Options

In addition to fixed pricing, BOXT provides various payment plans, including financing options through their BOXT Life plan. This allows customers to spread the cost of their boiler over time, making it more accessible for those who may not have the full amount available upfront.

Comprehensive Warranty and Support

BOXT stands out with its extensive warranty offerings on products and services. Most boilers come with manufacturer-backed warranties, ensuring peace of mind for customers. Furthermore, their commitment to customer service is evident in their responsive support team, which assists with any inquiries or issues post-purchase.

Frequently Asked Questions

What types of boilers does BOXT offer?

BOXT provides a range of boilers including combi, system, and regular boilers from reputable brands such as Worcester Bosch and Vaillant. Customers can choose based on their specific heating needs.

How does the installation process work?

After purchasing a boiler online, customers can select an installation date that suits them. A qualified Gas Safe engineer will arrive on the scheduled date to install the boiler efficiently.

What if I need to cancel my order?

Customers have the right to cancel their order within 14 days without providing a reason. If equipment has already been delivered, they may still cancel but must ensure it is kept secure until collection.

Are there financing options available?

Yes, BOXT offers flexible financing options through their BOXT Life plan, allowing customers to pay for their boiler over time rather than all at once.

How can I contact customer support?

Customers can reach out to BOXT's customer support team through their website or by phone for any inquiries or assistance needed post-purchase.

Overall, BOXT has successfully disrupted the traditional boiler market by combining technology with exceptional customer service, making it easier than ever for consumers to purchase heating solutions online.