10% Off BigBattery Discount Codes (6 Active) September 2024

About BigBattery

BigBattery, Inc. is a pioneering company in the renewable energy sector, specializing in surplus and recertified batteries. Founded by Eric Lundgren, a social entrepreneur and environmentalist, the company aims to promote the mass adoption of renewable energy by addressing the high cost of energy storage. BigBattery is now the largest supplier of surplus batteries in the United States, with facilities in the USA, Singapore, Hong Kong, and China. Their mission is to provide cost-effective energy solutions, ensuring that renewable energy becomes more accessible and sustainable for everyone.

Standout Features

BigBattery stands out in the market due to several key features that set it apart from competitors:

• Modular and Efficient Designs: BigBattery products are designed with simplicity and efficiency in mind. Their battery packs are modular, allowing for easy hot-swapping of components, which supports the #RightToRepair movement. This design ensures easy maintenance and extends the life cycle of the batteries.
• Advanced Technology and Safety: Utilizing the latest battery technology, BigBattery's products include advanced safety features and a 10-year warranty. This commitment to quality and safety makes their batteries reliable and long-lasting.
• High-Quality Lithium-Ion Batteries: BigBattery offers high-capacity LiFePO4 battery solutions that are ideal for various applications, including homes, RVs, campers, golf carts, and industrial equipment. These batteries are known for their high energy density, faster charging, and efficient power delivery.
• Marine-Grade Solutions: Their marine-grade lithium solutions are designed for use in boats and yachts, offering greater energy density and faster charging compared to traditional lead-acid batteries. These batteries are perfect for extended time on the water with zero routine maintenance required.

User Reviews and Feedback

User reviews and feedback provide valuable insights into the performance and reliability of BigBattery's products. Here are some key points gathered from various sources:

• BBB Customer Reviews: On the Better Business Bureau (BBB) website, BigBattery has an average rating of 2.08 out of 5 stars based on 25 customer reviews. While some customers have expressed satisfaction with the products, others have reported issues with service and repair.
• General Feedback: Many users appreciate the high-quality and long-lasting nature of BigBattery's products. However, some have reported difficulties with customer service and warranty support, particularly after the partnership with BatteryEVO ended.
• YouTube and Social Media: Videos and reviews on YouTube often highlight the technical aspects and performance of BigBattery's batteries. Users generally praise the efficiency and reliability of the products, although some have noted issues with customer support.

Promotion and Loyalty Program

While BigBattery does not explicitly outline a traditional loyalty program, their commitment to sustainable energy solutions and customer satisfaction is evident in their business model:

• Cost-Effective Solutions: By offering surplus and recertified batteries, BigBattery provides cost-effective options for those looking to adopt renewable energy solutions. This approach helps in making sustainable energy more accessible to a wider audience.
• Warranty and Support: BigBattery offers a 10-year warranty on their products, which is a significant commitment to customer satisfaction. However, the recent separation from BatteryEVO has raised concerns about ongoing support and warranty fulfillment.
• Educational Content: BigBattery often shares educational content and resources to help customers understand the benefits and proper use of their products. This educational approach fosters a sense of community and loyalty among customers.

FAQs

What types of batteries does BigBattery offer?

BigBattery specializes in high-capacity LiFePO4 battery solutions. These batteries are suitable for various applications, including homes, RVs, campers, golf carts, and industrial equipment.

What is the warranty on BigBattery products?

BigBattery offers a 10-year warranty on their products, ensuring long-term reliability and customer satisfaction.

How does BigBattery support the #RightToRepair movement?

BigBattery strongly supports the #RightToRepair movement by designing their battery packs to be simple, efficient, and modular. All modules and components are easily hot-swappable and never proprietary, making maintenance and repair straightforward.

What happened to the partnership between BigBattery and BatteryEVO?

As of July 15, 2023, BatteryEVO ceased manufacturing batteries for BigBattery and is no longer providing new or warranty parts. However, BatteryEVO continues to offer support and replacement parts for BigBattery products directly to customers.

Where are BigBattery products manufactured?

BigBattery products were originally manufactured by BatteryEVO, which has facilities in the USA and Panama. However, the current manufacturing arrangements post-separation are not explicitly stated.

How can I contact BigBattery for customer support?

Customers can contact BigBattery through their website or by calling their customer care number. However, due to the recent changes, customers may also need to contact BatteryEVO for support and replacement parts.