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About Airpaz

Airpaz, established in 2011 and headquartered in Jakarta, Indonesia, is a leading online travel agency that provides a comprehensive platform for booking flights and accommodations. The company made its debut in the travel industry in 2014 with the sale of its first flight ticket. Since then, Airpaz has expanded its services to include international flights and hotel bookings, successfully facilitating over three million travelers. With a commitment to enhancing the travel experience, Airpaz offers flexible payment options, local language support, and 24/7 customer service, aiming to simplify the booking process for users across Southeast Asia and beyond.

Key Features That Set Airpaz Apart

Airpaz stands out in the crowded online travel market through several unique features:

• User-Friendly Interface: The platform is designed for ease of use, allowing customers to search and book flights and accommodations effortlessly.

• Flexible Payment Options: Users can pay in their local currency, making transactions more convenient.

• Comprehensive Travel Solutions: Beyond flight bookings, Airpaz offers a wide range of accommodations and travel-related services.

• Best Fare Calendar: This feature enables users to find the most affordable travel dates easily.

• 24/7 Customer Support: Airpaz provides round-the-clock assistance in multiple languages to address customer inquiries and issues promptly.

Frequently Asked Questions

What types of payments does Airpaz accept?

Airpaz accepts various payment methods, including credit cards and local payment options. Users can choose their preferred payment method during the checkout process.

Is there a mobile app for Airpaz?

Yes, Airpaz offers a mobile app available for both iOS and Android devices. The app allows users to book flights and accommodations conveniently from their smartphones.

How can I contact customer support?

Customers can reach Airpaz's customer support team via email or phone. The support team is available 24/7 to assist with inquiries or issues related to bookings.

Can I modify or cancel my booking?

Modifications and cancellations depend on the specific airline or hotel policies associated with your booking. Users are advised to check these policies before completing their reservations.

Does Airpaz offer travel insurance?

Airpaz provides options for travel insurance during the booking process. Customers are encouraged to consider this option for added peace of mind during their travels.

Airpaz continues to evolve its offerings while maintaining a focus on customer satisfaction and accessibility in travel planning. With its comprehensive services and user-friendly approach, it aims to be a go-to platform for travelers seeking hassle-free booking experiences.