$15 Off Above The Collar Discount Codes (2 Active) Oct 2024

About Above The Collar

Above The Collar is an Australian-owned online retailer specializing in men's grooming products. Launched under the umbrella of Oz Hair and Beauty, the brand was established by young entrepreneurs in Sydney who recognized the need for a dedicated platform catering to men's grooming needs. The ethos of Above The Collar revolves around helping men present their best selves, emphasizing a seamless shopping experience supported by a dedicated team of industry experts. With a commitment to quality and customer service, Above The Collar aims to redefine men's grooming in Australia.

Unique Selling Points

Diverse Product Range
Above The Collar offers an extensive selection of grooming products, including hair styling products, moisturizers, shampoos, clippers, and fragrances. This variety ensures that customers can find everything they need for their grooming routine in one place.

User-Centric Experience
The brand prides itself on providing a user-friendly online shopping experience. Customers can easily navigate through categories and find products tailored to their specific needs. Quick shipping and responsive customer service further enhance the shopping experience.

Sustainability Commitment
Above The Collar focuses on using natural ingredients and sustainable packaging wherever possible. This commitment not only appeals to eco-conscious consumers but also aligns with modern grooming trends that prioritize health and environmental responsibility.

Customer Feedback Insights

User reviews highlight a strong sense of community and satisfaction among customers. Many users praise the exceptional customer service, describing it as "second to none" and noting that the team makes them feel valued. For instance:

• Raja described his experience as a "dream come true for men," emphasizing the care he felt as a customer.
• Jason K noted that the company "just keeps getting better," appreciating the regular deals and trial products offered with orders.
• Brad, a long-time customer, stated that Above The Collar has been his go-to for all grooming needs due to its wide product range and outstanding service.

On platforms like Trustpilot and social media, customers frequently mention prompt shipping times and the quality of products available. Many reviews also highlight the ease of use of the website, making it accessible for all users.

Promotions and Loyalty Programs

Above The Collar frequently runs promotions to enhance customer engagement. Current promotions include:

• Free Gifts: Customers can receive free samples or gifts with their purchases, such as Tooletries products.
• Seasonal Discounts: Regular sales events are held throughout the year, providing opportunities for customers to save on their favorite products.
• Loyalty Program: While specific details are not extensively outlined, Above The Collar encourages repeat business through ongoing promotions and customer appreciation initiatives.

These strategies not only attract new customers but also foster loyalty among existing ones.

Frequently Asked Questions

What is Above The Collar's return policy?
Above The Collar offers a generous 140-day return policy, allowing customers ample time to return products if they are unsatisfied.

Is there free shipping available?
Yes, Above The Collar provides free shipping on orders over $60, making it convenient for customers to shop without worrying about additional costs.

Can I track my order?
Yes, customers can track their orders through the website once they have been dispatched, ensuring transparency throughout the shipping process.

What payment options are available?
Above The Collar supports various payment methods, including buy now pay later options, making it easier for customers to manage their purchases.

By focusing on quality products, exceptional service, and a commitment to sustainability, Above The Collar stands out in the competitive men's grooming market. With positive user feedback and innovative promotions, it continues to build a loyal customer base eager for quality grooming solutions.