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Understanding 123 Flowers

123 Flowers is a prominent online florist based in the UK, dedicated to providing exquisite floral arrangements and gifts for a variety of occasions. Established over a decade ago, the brand has built a reputation for quality and sustainability, ensuring that every bouquet is crafted with care by expert florists. The company prides itself on its ethical practices, sourcing flowers from sustainable farms and maintaining a commitment to reducing its carbon footprint. With a focus on customer satisfaction and environmental responsibility, 123 Flowers aims to deliver not just beautiful blooms but also a positive impact on the planet.

Unique Selling Points

123 Flowers stands out in the competitive online floristry market due to several key features:

• Sustainability Commitment: The company has received the Good Shopping Guide's Ethical Company Award, achieving a perfect score for its sustainability efforts. This includes using 100% recyclable packaging and ensuring all flowers are grown without chemical pesticides.

• Local Sourcing: 123 Flowers supports British growers, sourcing 100% of its sunflowers locally. This not only promotes local agriculture but also reduces transportation emissions.

• Hand-Tied Bouquets: Each bouquet is hand-tied by skilled florists, ensuring that every arrangement is unique and of the highest quality.

• Subscription Service: The brand offers a subscription service for regular flower deliveries, allowing customers to enjoy fresh blooms at their convenience.

• Diverse Product Range: In addition to traditional bouquets, 123 Flowers provides hampers and hat box arrangements for special occasions, catering to a wide array of gifting needs.

Frequently Asked Questions

What types of flowers are available?

123 Flowers offers a wide selection of flowers suitable for all occasions, including seasonal bouquets, roses, lilies, and sunflowers. Customers can choose from various arrangements tailored to different sentiments and events.

How does delivery work?

The company provides free UK delivery on all orders. Customers can select next-day delivery options if they place their orders before 1 PM. This feature is particularly beneficial for last-minute gifting needs.

Can I customize my order?

Yes, customers have the option to customize their bouquets by selecting specific flowers or adding additional gifts like chocolates or wine to enhance their floral arrangements.

What is the return policy?

While specific return policies may vary based on circumstances, 123 Flowers typically aims for customer satisfaction. If there are issues with an order, customers are encouraged to contact customer service for resolution.

Are there subscription options available?

Yes, 123 Flowers offers a subscription service that allows customers to receive regular flower deliveries at intervals of their choosing—weekly, fortnightly, or monthly—making it an ideal gift or personal treat.

By focusing on sustainability, quality craftsmanship, and customer satisfaction, 123 Flowers has established itself as a leader in online floristry within the UK market.