40% Off 1-800 Contacts Discount Codes (1 Active) Jan 2025

About 1-800 Contacts

Founded in 1995, 1-800 Contacts revolutionized the eyewear industry by becoming the first company to sell contact lenses online. Headquartered in Draper, Utah, it has since grown to become the largest retailer of contact lenses in the United States, serving over 20 million customers. The brand aims to enhance accessibility to vision care through innovative technology and exceptional customer service. With a mission to simplify the purchasing process for contact lenses, 1-800 Contacts offers a vast selection of products, including daily, weekly, and monthly disposable lenses from various popular brands.

Key Features That Set 1-800 Contacts Apart

1-800 Contacts boasts several standout features that enhance the customer experience:

• Wide Product Selection: The company offers over 45 million contact lenses in stock, including options for astigmatism, bifocals, and colored lenses. This extensive inventory caters to diverse vision needs.

• Online Vision Exams: Customers can complete an online vision test, providing convenience for those who may not have time for a traditional eye exam. However, it is important to note that this service does not replace comprehensive eye exams.

• User-Friendly Ordering Process: The ordering process is streamlined into three simple steps: searching for a lens brand or scanning an existing box, entering the prescription, and placing the order. This efficiency is complemented by a satisfaction guarantee and easy returns.

• 24/7 Customer Support: Customer service representatives are available around the clock to assist with any inquiries or issues, ensuring a reliable support system for users.

• Flexible Payment Options: Customers can choose between one-time purchases or subscription services that automatically deliver lenses at regular intervals.

Frequently Asked Questions

Do I need a prescription to order from 1-800 Contacts? Yes, a current prescription is required to fulfill any contact lens order. The company will verify prescriptions directly with eye care providers if necessary.

What insurance plans does 1-800 Contacts accept? 1-800 Contacts is an in-network provider for several insurance companies such as Davis Vision and Superior Vision. They also accept many out-of-network plans.

Can I return my contact lenses? Yes, 1-800 Contacts offers a satisfaction guarantee on all orders. Customers can return unopened lenses within a specified timeframe if they are not satisfied with their purchase.

How does the subscription service work? The subscription service allows customers to receive regular deliveries of their contact lenses at intervals they choose (monthly or bi-monthly), ensuring they never run out of supplies.

Is there an option for expedited shipping? Yes, customers can opt for expedited shipping at checkout if they need their lenses delivered more quickly.

By providing a comprehensive overview of its offerings and customer experiences, 1-800 Contacts continues to position itself as a leader in the online eyewear market while striving for improvement based on user feedback.